Retail Customer Service Officer

6 months ago


Norwood, Australia Australia Post Full time

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

**Role Details**:

- Permanent Part Time | 25 hours
- This is a relief role, with shifts rostered across Norwood, Glenside and Halifax Street. A willingness to travel to all locations is a requirement of the role.
- Monday to Friday working on a rotating roster between 8:45AM - 5:15PM
- Supportive training onsite is provided on commencement in the role
- Adult Pay Rate $26.42 increases to $ 28.24 after 3 months + 12% Superannuation

**You'll be**:

- Performing customer sales and service transactions with customers
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
- Assisting customers with mail lodgements and associate costs
- Building rewarding relationships with customers by understanding their needs
- Assisting with administrative duties such as stocktaking and record maintenance

**About you**

You’re friendly, enthusiastic and reliable and you love working in a team environment. You’re ready to put the customer at the centre of everything you do to help make a difference in the community. You'll also need to:

- Have experience in customer service and/or cash handling
- Be fit to lift up to 16kgs of mail regularly and stand for your shift

**How we'll deliver for you**:

- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

**We’re delivering together**

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.



  • Norwood, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...


  • Norwood, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...


  • Norwood, Australia Entree Recruitment Full time

    **Permanent full-time position | $62,221 plus super** - ** Join a small close knit team** - ** Located in Rose Park | Free onsite parking** **About the company** Portable Long Service Leave (PLSL) is a statutory body that administers a portable long service leave scheme for the South Australian construction industry. In South Australia, employees...


  • Norwood, Australia Derrimut 247 Gym Full time

    Position Purpose The Retail and Customer Service Representative is a dynamic role that is responsible for customer service, gym operations, nutrition bar and administration - Previous Customer Service / Retail experience  - Willing to work in a 24/7 - Passionate about Health & Fitness and hitting sales targets   - Must be 18 years of age   -...


  • Norwood, Australia Frontline Retail SA Full time

    Company OverviewFrontline Retail SA is a leading Australian-owned and operated fashion and lifestyle brand with over 50 years of experience in delivering premium and high-quality fashion to women across Australia.With a beautifully relaxing and therapeutic atmosphere and shopping experience, the company promotes exceptional customer service, and its stores...


  • Norwood, Australia Entree Recruitment Full time

    **Full-time two-month temporary position | Located in Norwood** - ** Work a varied commercial and consumer portfolio | Expanding team** - ** Opportunity to join a supportive and expanding team | Potential for permanency** **About the company** Arteva Funding (formerly known as Premium Funding or Principal Finance) is Australia's largest independent premium...


  • Norwood, Australia Frontline Retail SA Full time

    Assistant Store Manager OpportunityWe are seeking a highly skilled and motivated Assistant Store Manager to join our team at Frontline Retail SA. As a key member of our store management team, you will be responsible for delivering exceptional customer service, driving sales growth, and leading a high-performing team.About the RoleThis is a fantastic...


  • Norwood, Australia Frontline Retail SA Full time

    Company OverviewHomeware and lifestyle specialists will thrive in this role. As the Assistant Store Manager in our top-performing Flagship store, you will be leading a team in a fast-paced homewares environment where product knowledge on big brands and customer service is a priority.About the RoleThis is an exceptional opportunity to join Frontline Retail SA...


  • Norwood, Australia The City Of Norwood, Payneham & St Peters Full time

    **Role Description**: Community Development LIBRARY SERVICE OFFICER CASUAL POOL - Excellent work life balance, choose your working hours - Weekday and weekend shifts available - Competitive hourly rate, with annual Enterprise Agreement Increases The City of Norwood Payneham & St Peters is an inner eastern metropolitan Council, nestled on the outskirts of...


  • Norwood, Australia Frontline Retail SA Full time

    Homewares and Lifestyle Specialist OpportunityWe are seeking a highly skilled and experienced Assistant Store Manager to join our team at Frontline Retail SA. As a key member of our leadership team, you will be responsible for leading a team of sales professionals in a fast-paced homewares environment.About the Role:As the Assistant Store Manager, you will...


  • Norwood, Australia Pfitzner Furniture Full time

    **This is your opportunity to bring your Passion for Design, Quality** **Style and Sales!** - ** Join a passionate team committed to Quality service**: - ** Work in a vibrant and exclusive Norwood Location**: - ** We offer an Exclusive range of **Australian Made Furniture plus **quality European indoor & outdoor.**: - ** Casual / Part time role - 15+...


  • Norwood, Australia Derrimut 247 Gym Full time

    **The Organisation** Derrimut 24:7 Gyms are the fastest growing and most renowned gyms in the Southern Hemisphere, and we are a one-stop shop for everything! Boasting 28 locations and counting nationally, we take great pride in providing fitness enthusiasts the opportunity to train, no matter what time of day. Immerse yourself in a fitness heaven home to...


  • Norwood, Australia Derrimut 247 Gym Full time

    **The Organisation** Derrimut 24:7 Gyms are the fastest growing and most renowned gyms in the Southern Hemisphere, and we are a one-stop shop for everything! Boasting 28 locations and counting nationally, we take great pride in providing fitness enthusiasts the opportunity to train, no matter what time of day. Immerse yourself in a fitness heaven home to...


  • Norwood, Australia Ian’s Shoes For Women Full time

    We at Ian's Shoes for Women are always looking to expand our team of professional fitting experts. We take pride in providing excellent customer service and help our customers to look and feel fantastic. **Various Locations (Norwood, Glenelg, Hyde Park)***: We are looking for a casual Retail Assistant to be able to work at alternate store locations. This...


  • Norwood, Australia Derrimut 247 Gym Full time

    **The Organisation** Derrimut 24:7 Gyms are the fastest growing and most renowned Gyms in the Southern Hemisphere! It is a one stop shop for everything fitness! We are home to first-rate, champion exercise equipment brands, a supplement and gym gear superstore, and high-protein meal packs. Select locations offer extensive group fitness classes, a ladies...

  • Retail Assistant

    3 months ago


    Norwood, Australia Australia Post Full time

    Looking for retail counter operator at busy Post Office near cbd. Must have experience. Please drop in your resume by 20th Sept 2024 at 47 Kensington Road Norwood SA 5067 **Job Type**: Casual Pay: $22.38 - $32.86 per hour Work Location: In person Application Deadline: 20/09/2024


  • Norwood, Australia Derrimut 247 Gym Full time

    **The Organisation** Derrimut 24:7 Gyms are the fastest growing and most renowned Gyms in the Southern Hemisphere! It is a one stop shop for everything fitness! We are home to first-rate, champion exercise equipment brands, a supplement and gym gear superstore, and high-protein meal packs. Select locations offer extensive group fitness classes, a ladies...

  • Retail Assistant

    3 months ago


    Norwood, Australia Australia Post Full time

    Looking for retail counter operator at busy Post Office near cbd. Must have experience. Please drop in your resume at 47 Kensington Road Norwood SA 5067 by 20/09/24 **Job Type**: Casual Pay: $22.38 - $32.86 per hour Expected hours: No less than 10 per week Work Location: In person


  • Norwood, Australia Pfitzner Furniture Full time

    **This is your opportunity to bring your Passion for Design, Quality** **Style and Sales!** - ** Join a passionate team committed to Quality service**: - ** Work in a vibrant and exclusive Norwood Location**: - ** Sell an Exclusive Range of Quality European outdoor& Australian Made Furniture**: - ** Casual Role - 15 to 20 hours over the Weekdays &...


  • Norwood, Australia Westpac Full time

    Role OverviewAs a Personal Banker at Westpac, you will play a vital role in helping customers achieve their financial goals. This is a sales-based customer service role that requires strong communication and interpersonal skills. You will engage with customers in-branch and over the phone, connecting them with suitable banking products to meet their current...