Equipment Installation Specialist

2 weeks ago

Perth, Western Australia beBeeFieldServiceEngineer Full time $100,000 - $125,000
Job Overview

The Field Service Engineer plays a vital role in the installation, maintenance and repair of our wide range of equipment across Western Australia.

This position requires a skilled individual to develop and implement technical service functions for our equipment, interface with customers to provide quality product support and diagnose faults.

Key Responsibilities
  • Develop and implement technical service functions for STERIS equipment.
  • Perform equipment installations, preventive maintenance and repairs on STERIS Equipment.
  • Interface with customers via visits, telephone calls or emails to provide quality product support.
  • Diagnose faults, perform urgent repairs and participate in a rotating weekly after-hours-on call roster.
  • Provide applications/user/technical training.
  • File product complaints according to company procedures.
  • Assist with spare parts inventory management for various products.
  • Identify training needs and make recommendations.
  • Maintain preventive maintenance and troubleshooting and document accordingly.
  • Document and update internal procedures.
  • Manage and maintain equipment/spares database file through accurate documentation of movement, tracking and repair statuses.
  • Deliver a superior level of customer after-sales support.
Requirements
  • Trade Certificate/Technical Certificate/Diploma with strong hands-on technical service experience.
  • Restricted Electrical License.
  • Experience in troubleshooting, repair, modify, overhaul or refurbish standard and special purpose equipment and systems components.
  • Valid driver's license and possess own vehicle (car allowance will be provided), willingness to travel within New South Wales.
  • Flexibility to carry out work duties occasionally beyond ordinary working hours.
Preferred Qualifications
  • Full Electrical License is an advantage.
  • Able to operate a computer, have an intermediate understanding of DOS and Windows, as well as proficient in Microsoft Office software packages, such as Word, Excel and PowerPoint.
Work Environment

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. We help our Customers create a healthier and safer world by providing innovative healthcare, life sciences and dental products and services.

Employment Type

Full-time

Job Function

Information Technology, Customer Service and Engineering

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