Front Office Manager
14 hours ago
Company Overview
Mercure Darwin Airport Resort & Novotel Darwin Airport Hotel offer a prime location for business and leisure travellers, with modern facilities and exceptional service.
We are part of the Airport Development Group, which has invested $25 million in transforming the properties into a world-class destination.
Our focus is on providing an unforgettable experience for our guests, with a range of upgrades to enhance their stay.
We invite you to be part of this exciting journey as we continue to grow and evolve.
Job Description
As a Front Office Manager, you will play a key role in ensuring the smooth operation of the hotel front desk, managing room allocations and supervising guest arrivals and departures.
You will work closely with the Reservations office to maximize yield and provide excellent customer service.
Your expertise will ensure that our guests receive a warm welcome and have a memorable stay with us.
Salary
$80,000 per annum (negotiable based on experience).
Required Skills and Qualifications
Tertiary qualifications in Business or Hospitality.
Demonstrated leadership experience within the customer service industry.
Proficiency in IT software systems, including Microsoft Office and Property Management Systems.
Benefits
Accor offers a supportive and inclusive work environment, where you can grow and learn every day.
We value diversity and encourage applications from Aboriginal & Torres Strait Islander people.
Additional Information
We are more than a hospitality leader – we're a community that welcomes you as you are.
We believe that work should bring purpose and joy to your life, and we're committed to helping you achieve your goals.
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