Ambassador of Luxury

2 weeks ago


Brisbane, Queensland, Australia SOFITEL Full time
About the Role

As a Concierge team member at Sofitel Brisbane Central, you will be the face of the hotel, providing exceptional luxury service to our guests. Your passion for the property and respect for our guests' belongings will ensure they feel welcome from the moment they arrive.

Your Key Responsibilities
  • Engage with guests on arrival, departure, and during their stay through reception and concierge duties.
  • Receive and manage guest vehicles and luggage, ensuring they are moved to their next destination with care.
  • Provide recommendations and information about Brisbane and its surrounds to our guests.
  • Interact with various hotel departments to ensure a seamless experience for our guests.
  • Upsell hotel products and services through exceptional service and product knowledge.
What We Offer
  • A dynamic and supportive team environment.
  • A range of wellbeing initiatives to help you thrive.
  • Discounts for ambassadors and their families at Accor Hotels worldwide.
  • Complimentary hotel stay package to celebrate work anniversaries.
  • Secure parking in the heart of Brisbane for $10 per day.
  • Direct access to the Central train station.
  • Complimentary food in the ambassador dining room.
  • Laundered uniforms.


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