Customer Service and Hospitality Professional

2 weeks ago


Wallsend, New South Wales, Australia SummitCare Full time
About SummitCare

SummitCare is a leading provider of aged care services, operating 9 homes across Sydney and Newcastle. Our mission is to deliver exceptional wellbeing experiences for our residents, every day.

Job Overview

We are seeking a General Services Officer to join our team at our residential facility in Wallsend. This role offers a unique opportunity to make a meaningful impact on the lives of our residents and their families.

Key Responsibilities

The successful candidate will be responsible for providing exceptional customer service and hospitality skills, ensuring that our residents feel valued and supported. Key duties include:

  • Providing a warm and welcoming environment for residents and their families
  • Assisting with daily tasks and activities, such as meal preparation and cleaning
  • Collaborating with colleagues to ensure seamless delivery of care services
Requirements

To be successful in this role, you will need:

  • A current National Criminal Record Check, or be willing to apply for one
  • Completed a Certificate III in Hospitality or Commercial Cookery, or equivalent qualifications
  • Excellent communication and interpersonal skills
  • Demonstrated knowledge of Food Safety standards and HACCP guidelines
Benefits

We offer a competitive salary package, estimated at AU$65,000 - AU$75,000 per annum, depending on experience. In addition, we provide:

  • A supportive and inclusive work environment
  • Ongoing training and development opportunities
  • A comprehensive employee wellbeing program

If you are passionate about delivering exceptional customer service and making a difference in the lives of others, we encourage you to apply for this exciting opportunity.



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