Customer Service Excellence Lead

3 days ago

Sydney, New South Wales, Australia beBeeCustomer Full time $50,652 - $54,241

Exceptional Customer Experience Specialist

Deliver outstanding customer satisfaction and community engagement by providing exceptional service to customers. This includes handling sales and service transactions, managing high-value transactions, conducting identity services transactions, promoting products and services, and assisting with mail lodgements and administrative duties.

Requirements:

  • Previous experience in customer-facing roles or cash handling
  • Ability to lift up to 16kg of mail regularly and stand for extended periods

About You

As a friendly and enthusiastic team player, you are passionate about working in a collaborative environment where customer satisfaction is paramount. You possess excellent communication skills, are reliable, and enjoy making a positive impact in the community.

We're Delivering Together

At Australia Post, we foster an inclusive, empowered, and safe work environment that values diversity and promotes opportunities for growth and development.

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