Fleet Management Coordinator
4 weeks ago
About the Role
The Fleet Admin Officer is a key support role responsible for managing and reviewing the portfolio of customers allocated. This position requires strong organisational and prioritisation skills to meet specified deadlines and reports regularly on progress.
Key Responsibilities
- Proactively manage the portfolio of customers to deliver professional fleet management services and be the primary day to day contact accountable for the resolution, allocation and follow through for all client requests.
- Capture all business potential of clients and maximise client renewal while maximising margins.
- Regularly review a customer's fleet through effective reporting and identify and address exceptions by managing key reports such as invalid odometer readings, utilisation report, services due and overdue, fuel exceptions, surplus vehicle reporting etc.
Requirements
- Strong organisational and prioritisation skills - meets specified deadlines and reports regularly on progress.
- Effective communicator both verbally in writing, including good listening and probing skills.
- Critically analyses information and resolves problems through to complete resolution in a timely and effective manner.
About Us
We are a financial services company that specialises in fleet management, vehicle leasing and salary packaging, with a presence across Australia, the UK and NZ. A total portfolio under management of $2.5 Billion and over 1200 employees.
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