Waste Management Customer Service Professional
3 days ago
We are seeking a highly skilled and experienced Customer Service Administrator to join our team at JJ's Waste & Recycling. In this role, you will be responsible for managing customer interactions, emails, calls, bookings, and other administrative tasks to ensure the smooth operation of our business.
This is a full-time, permanent position based in our Bayswater depot, working Monday to Friday from 8am to 4pm. As a key member of our team, you will have the opportunity to work closely with our drivers, team members, customers, and local authorities to establish and maintain strong relationships.
The ideal candidate will have a proven track record in high-volume customer support, excellent communication skills, both verbal and written, and the ability to multitask in a dynamic environment. You will also have a strong work ethic, be reliable, motivated, and thrive in fast-paced environments.
In return for your hard work and dedication, we offer a competitive salary of $65,000 - $80,000 per annum, plus benefits including great team culture, onsite car park, no weekend work, full-time, permanent role, safe and professional work environment, stability of a national family-owned and operated business, training, mentoring, and support in the role.
To be successful in this role, you will need to have:
- Experienced in customer service and administration with strong data entry skills
- Team player who's reliable, motivated, and thrives in fast-paced environments
- Committed to safety, quality service, and building solid relationships
- Excellent communication skills; both verbal & written
- Multi-task and demonstrate an enthusiasm and determination to perform duties in a fast paced and varied role
- Ability to logically analyze workflows & processes
If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity to join our team at JJ's Waste & Recycling.
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