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Customer Service Representative

2 months ago

Darwin city centre, Northern Territory, Australia Betfair Full time
{"title": "Customer Service Representative", "description": "Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our Customer Service team at Betfair Australia. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat
  • Resolve customer complaints and issues in a fair and timely manner
  • Provide accurate and up-to-date information on our products and services
  • Work collaboratively with the team to achieve customer satisfaction and loyalty

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Knowledge of customer service principles and practices

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for career growth and development
  • A competitive salary and benefits package
  • A fun and inclusive team culture

At Betfair, we are committed to building a workplace where everyone can fulfill their full potential. We pride ourselves on fostering an environment where all employees feel welcome and included.

We encourage people of all walks of life, abilities, and backgrounds to apply.

We are proudly a WORK180 endorsed employer for women, to learn more of our commitment to Diversity and Inclusion please visit https://www.work180.com/

", "lang_code": "en-US"}