
Senior Team Manager
7 days ago
This role involves leading and managing a team of support workers to provide high-quality care to clients.
The successful candidate will be responsible for:
- Recruitment and Supervision: Appraise, manage, educate, and monitor the performance of support workers.
- Scheduling and Allocation: Oversee the scheduling and allocation of support workers to ensure client needs are met efficiently.
- Performance and Compliance: Ensure all KPIs are met in accordance with management directives and compliance requirements.
- Sales and Business Development: Work closely with the Business Development Coordinator to meet and exceed sales targets.
- Client Relationship Management: Maintain and build relationships with existing participants, Support Coordinators, Plan Managers, and Allied Health Professionals.
To be considered for this role, you will need:
- A relevant three-year degree with two years of relevant experience; associate diploma with relevant experience; or lesser formal qualifications with substantial years of relevant experience.
- At least 2 years of experience in team leadership or support management within the NDIS sector.
- Strong understanding of the NDIS and its guidelines, statutory requirements relevant to work, and organisational programs, policies, and activities.
- Leadership and team management skills, strong communication and interpersonal skills, ability to multitask and manage multiple clients simultaneously.
As the successful candidate, you can look forward to building brand awareness and networking across the disability and community care sector, and being part of a dynamic team that provides high-quality care to clients.
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