Facilities Administrator
3 weeks ago
Evolve FM is a leading Indigenous full-service property and integrated facilities management company in Australia, providing award-winning services to clients across the country.
Our vision is to deliver excellence in service delivery while creating employment and economic opportunities for Australia's first peoples.
Job Title: Facilities AdministratorWe are seeking a highly motivated and experienced Facilities Administrator to join our team in Sydney. As a key member of our operations team, you will be responsible for providing high-quality services and achieving efficiencies in our facilities management operations.
Key Responsibilities:- Ensure service delivery meets and exceeds client expectations and established service levels and/or benchmarks.
- Work to defined procedures and outputs, maintaining Evolve FM's image and reputation at the forefront of performance.
- Assist the Facilities Managers with operational activities in accounting and finance, maintenance and operations, vendor oversight, purchasing of materials, equipment, and supplies, occupancy services, and helpdesk.
- Assist in the training and inductions of contractors.
- Oversee maintenance requests logged on the system and ensure optimum allocation of works to contractors as specified by the Contract within the financial and operational delegations set by the Client.
- Ensure compliance checks as required by statutory regulations and industry guidelines are accurately maintained.
- Ensure building condition and property classification data is properly managed and coordinate activities to ensure that the integrity of the equipment is maintained.
- Proactively engage stakeholders to ensure that on-site client expectations are met and ensure vendors are well-managed, delivering services on time and within budget.
- Actively work to ensure that the site's financial operations are meeting or exceeding targets and control requirements.
- Make suggestions to the manager in ways to achieve service delivery efficiencies and/or cost reductions within accountabilities.
- Assist the Manager with continuous process improvement, problem-solving, and best practice reviews.
- Deliver accountabilities assigned within KPIs and service level agreements as well as the annual operational plan for the area of responsibility.
We are seeking a motivated self-starter with a proven track record of successfully delivering best practice and quality to the organisation, your team, and clients. You will thrive on building relationships and providing service excellence.
Proactive with a keen eye for detail and the ability to balance multiple priorities, while possessing a can-do attitude, our ideal candidate will have the following experience:
- Experience in a transferrable or related field.
- Knowledge of local occupational health and safety requirements.
- Good computer and software knowledge.
- Knowledge of work health and safety requirements.
- Track record of excellent customer service and service delivery.
- Ability to work within defined procedures and outputs.
Ideally, the successful candidate will also possess:
- Experience in a similar role (within facilities, property management, or other related field with service requests/work orders, etc.).
- An understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system).
- Knowledge of vendor management for specialised services.
Aboriginal and Torres Strait Islander applicants are encouraged to apply.
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