Facilities Coordinator

3 weeks ago


Botany Bay, Australia Evolve FM Full time
About Evolve FM

Evolve FM is a leading Indigenous-owned property and facilities management company in Australia, committed to delivering exceptional services to clients while promoting economic opportunities for Indigenous Australians.

Job Title: Facilities Administrator

We are seeking a highly motivated and organized Facilities Administrator to join our team. As a key member of our operations team, you will be responsible for providing high-quality services and products, achieving efficiencies, and enhancing the reputation and image of Evolve FM through exemplary customer interaction and service delivery.

Key Responsibilities:
  • Ensure service delivery meets and exceeds client expectations and established service levels and/or benchmarks.
  • Work to defined procedures and outputs, keeping Evolve FM's image and reputation at the forefront of performance.
  • Assist the Facilities Managers with operational activities in accounting and finance, maintenance and operations, vendor oversight, purchasing of materials, equipment, and supplies, occupancy services, and helpdesk.
  • Assist in the training and inductions of contractors.
  • Oversee maintenance requests logged on the system and ensure optimum allocation of works to contractors as specified by the Contract within the financial and operational delegations set by the Client.
  • Ensure compliance checks as required by statutory regulations and industry guidelines are accurately maintained.
  • Ensure building condition and property classification data is properly managed and coordinate activities to ensure that the integrity of the equipment is maintained.
  • Proactively engage stakeholders to ensure that on-site client expectations are met and ensure vendors are well-managed, delivering services on time and within budget.
  • Actively work to ensure that the site's financial operations are meeting or exceeding targets and control requirements.
  • Make suggestions to the manager in ways to achieve service delivery efficiencies and/or cost reductions within accountabilities.
  • Assist the Manager with continuous process improvement, problem-solving, and best practice reviews.
  • Deliver accountabilities assigned within KPIs and service level agreements as well as the annual operational plan for the area of responsibility.
About You

We are seeking a motivated self-starter with a proven track record of successfully delivering best practice and quality to the organization, your team, and clients. You will thrive on building relationships and providing service excellence. Proactive with a keen eye for detail and the ability to balance multiple priorities, while possessing a can-do attitude, our ideal candidate will have the following experience:

  • Experience in a transferrable or related field.
  • Knowledge of local occupational health and safety requirements.
  • Good computer and software knowledge.
  • Knowledge of work health and safety requirements.
  • Track record of excellent customer service and service delivery.
  • Ability to work within defined procedures and outputs.

Ideally, the successful candidate will also possess:

  • Experience in a similar role (within facilities, property management, or other related field with service requests/work orders, etc.).
  • An understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system).
  • Knowledge of vendor management for specialized services.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.



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