E-Commerce/Fulfillment Specialist

4 days ago

Melbourne, Victoria, Australia beBeeOperations Full time $90,000 - $120,000
Warehouse Operations Manager

Oz Best Dealz is a leading 4x4 accessories retailer with over 2000 SKUs. We operate a warehouse and e-commerce business powered by Neto (Maropost). With rapid growth, we're seeking an experienced operations professional to streamline fulfilment, warehousing, system integrations, and shipping operations.

Key Responsibilities:

  • Fulfilment & Warehousing - Set up and manage warehouse zones, design efficient picking, packing, and dispatch workflows, oversee day-to-day warehouse system operations, and troubleshoot issues.
  • Technology & Systems - Manage and optimise Neto/Maropost or help migrate if necessary, integrate warehouse and courier systems, implement automation and apps that improve efficiency and customer experience.
  • Inventory & Purchasing - Oversee stock levels, reordering, and supplier purchase orders, set up auto-alerts and replenishment rules based on sell-through rates, reduce dead stock, and optimise inventory turnover.
  • Shipping & Logistics - Set up and manage shipping options, rates, and rules for our website, ensure courier integrations run smoothly, minimise order errors, shipping delays, and fulfilment costs.
  • Team & Reporting - Work with or train pick/pack staff, develop SOPs and training docs, provide regular reports on order fulfilment KPIs, warehouse performance, and inventory accuracy.

Requirements:

  • 3+ years in e-commerce operations or fulfilment (4x4/retail industry a bonus), hands-on experience with WMS and e-commerce platforms, strong skills in courier integrations, shipping rules, and workflow automation.
  • Logical thinker with strong attention to detail and process-driven mindset, excellent communication and leadership skills.

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