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Driving Business Transformation

3 weeks ago

Brisbane, Queensland, Australia beBeeBusiness Full time $180,000 - $200,000
Change Process Specialist

Transform business operations and drive process innovation in a dynamic role. As a Change Process Specialist, you will bridge the gap between business needs and technology capabilities.

About This Role
  • Capture business requirements through detailed analysis.
  • Align business processes with best practices for improved efficiency and effectiveness.
  • Refine operational processes using data-driven insights for process design and optimisation.
  • Define data ownership and ensure data accuracy for data governance and integrity.
  • Structure business services properly for service mapping support.
  • Engage key stakeholders to align with business strategy for stakeholder engagement.
  • Assess and mitigate impacts of change for change impact assessment.
  • Deliver training and workshops for user adoption for training and enablement.
  • Inform and educate users on change initiatives for communication strategy.
  • Mitigate user resistance through engagement and support for resistance management.
Requirements
  • Excellent collaboration, influencing, and negotiation skills.
  • Strong understanding of business operations.
  • Knowledge of IT landscape and support requirements.
  • Expertise in business process improvement.
  • Service modelling for complex services.
  • Strong knowledge of data management/operational support.
  • Experience with external partners.
  • Manage stakeholder expectations.
  • Work with stakeholders across regions/time zones.
  • Project management knowledge.
  • Process improvement experience/qualification.
  • Technical writing skills.
  • Understanding of Agile methodology.
  • Ability to work in a transformative organisation.
Benefits
  • Work with a leading mining company.
  • 6-month contract with the view to extend.
  • Salary sacrificing.
  • Employee Assistance Program (EAP).
  • Corporate discounts.