Senior Administration Officer

7 days ago


Saint Lucia, Queensland, Australia The University of Queensland Full time
About This Opportunity

We are seeking a highly skilled Senior Administration Officer to join our Business Enhancement team within the Academic Services Division. As a key member of our team, you will play a vital role in leading business process improvement initiatives, focusing on digitization and automation projects. Your responsibilities will include leading the development of acceptance criteria, overseeing user acceptance testing, and managing the identification and resolution of bugs and defects.

Key Responsibilities
  • Project Implementation and Testing: Lead the development of acceptance criteria and oversee user acceptance testing. Manage the identification and resolution of bugs and defects. Coordinate business readiness activities, including training materials and information dissemination.
  • Reporting and Compliance: Monitor and report on the usage, volumes, and compliance of digitized processes. Identify deficiencies in current policies and suggest improvements. Collaborate with subject matter experts to design and develop reporting frameworks. Prepare reports by analyzing and summarizing relevant information.
  • Stakeholder Collaboration: Foster collaborative relationships with business, technical, and university stakeholders to analyze current procedures and establish improved processes and project requirements.
About You
  • Relevant experience in student administration in a higher education institution or similar environment.
  • Strong problem-solving, communication, time management, and attention to detail skills.
  • Effective interpersonal and negotiation skills to manage stakeholder expectations and build productive relationships.
  • Current or ability to rapidly acquire knowledge regarding the University's structure, policies, and procedures.
About UQ

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world. Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.



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