Student Administration Officer
4 weeks ago
We are seeking a highly motivated and organized Student Administration Officer to join our team at The University of Queensland. As a key member of our student services team, you will be responsible for providing exceptional customer service to students, academic staff, and professional staff.
Key Responsibilities- Provide accurate and timely advice to students, academic staff, and professional staff on procedures and related policies for assessment, examinations, and results/grades.
- Process student requests and applications regarding assessment, including extension to assessment due dates, deferred mid-semester exams, and alternative exam arrangements.
- Support course coordinators in the processing and uploading of course grades each semester, finalizing outstanding grades from deferred exams and supplementary assessment, and submitting requests to amend grades.
- Liaise between course coordinators and central examinations to ensure the accurate and timely entry of examination requests in the UQ Exams Management System.
- Provide relevant information and recommendations to decision makers in relation to student matters in accordance with University rules, policies, procedures, and relevant legislation.
As part of the UQ community, you will have the opportunity to work alongside the brightest minds from around the world. Our team is dedicated to providing exceptional student services, and we are committed to creating a supportive and inclusive environment for all students.
What We Offer- 26 weeks paid parental leave or 14 weeks paid primary caregiver leave
- 17% superannuation contributions
- 17.5% annual leave loading
- Access to flexible working arrangements, including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
- Health and wellness discounts, including fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program
- UQ Study for Staff
- On-campus childcare options
- Cheap parking (from just $5.75 a day)
- Salary packaging options
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