Current jobs related to Customer Experience Leader - Brisbane, Queensland - beBeeLeadership
-
Customer Experience Leader
1 day ago
Brisbane, Queensland, Australia beBeeCustomerService Full timeJob DescriptionWe are seeking an experienced and dynamic customer service professional to lead and elevate our client's customer service operations.This is a pivotal leadership role designed for a hands-on manager who thrives in a technical, trade-focused environment. You will be responsible for overseeing the entire customer journey, from initial inquiry to...
-
Customer Experience Leader
2 weeks ago
Brisbane, Queensland, Australia beBeeCluster Full time $90,000 - $99,000We're seeking an exceptional leader to spearhead our Brisbane Metro region. As a Cluster Manager, you'll be responsible for creating an unforgettable customer experience in store.This role is perfect for someone with previous retail experience and leadership skills. You'll work closely with the team to deliver a perfect customer experience 100% of the...
-
Leader in Customer Experience
1 day ago
Brisbane, Queensland, Australia beBeeNightfill Full timeKey Roles and ResponsibilitiesAs a key leader within the organization, you will be responsible for driving business outcomes and fostering a positive work environment.Your primary focus will be on delivering exceptional customer experiences, while also developing and leading high-performing teams to achieve departmental goals and objectives.Job...
-
Brisbane, Queensland, Australia beBeeCustomerExperience Full time $90,000 - $99,900Customer Experience LeaderAbout the RoleWe are seeking an experienced professional to lead our customer experience team in Brisbane Metro region. As a Customer Experience Leader, you will be responsible for creating an unforgettable customer experience in store.Key ResponsibilitiesThis role involves:Providing operational and sales focused expertise to ensure...
-
Champion Customer Experience Leader
6 hours ago
Brisbane, Queensland, Australia beBeeLeadership Full time $67,200 - $84,100Imagine a workplace where you're not just an employee, but a key player in shaping the success of a brand. At our flagship store in Queen Street Mall, Brisbane, we're seeking an exceptional leader to join our founding team as an Assistant Store Manager.About the RoleAs an Assistant Store Manager, you'll play a vital role in creating unforgettable customer...
-
Customer Experience Leader
2 weeks ago
Brisbane, Queensland, Australia beBeeCustomer Full time $80,000 - $85,000Customer Experience ManagerWe are seeking a highly skilled Customer Experience Manager to join our team at our Carindale boutique in Brisbane. The ideal candidate will be responsible for leading our customer service initiatives, driving sales growth, and developing high-performing teams.This is a full-time position working 38 hours per week, with...
-
Customer Experience Leader
2 days ago
Brisbane, Queensland, Australia beBeeLeadership Full time $90,000 - $120,000Store Leadership RoleWe are seeking an experienced Store Manager to oversee the entire customer experience and drive sales. The ideal candidate will have strong leadership skills, a passion for coaching and developing teams, and a proven track record of achieving sales goals.About the RoleThis is a fantastic opportunity to join our dynamic team and make a...
-
Brisbane, Queensland, Australia beBeecustomer Full timeCustomer Service Manager Job DescriptionWe are seeking an experienced and dynamic leader to elevate our customer service operations. This pivotal role requires a hands-on manager who thrives in a technical, trade-focused environment.About the Role:The Customer Service Manager will oversee the entire customer journey, from initial inquiry to post-sales...
-
Customer Experience Leader
2 weeks ago
Brisbane, Queensland, Australia beBeeRetail Full time $100,000 - $120,000Concession Manager RoleWe are seeking a skilled and dedicated Concession Manager to join our retail team at a leading department store.Drive customer-centric culture, creating a positive in-store experience.Maintain sales growth by achieving key performance indicators as set by the business.Ensure team understanding of business objectives with a focus on...
-
Customer Experience Leader
2 weeks ago
Brisbane, Queensland, Australia beBeeLeadership Full time $80,000 - $120,000Job OverviewThe Assistant Store Manager plays a pivotal role in driving store success by supporting the achievement of financial targets and key performance indicators. This individual will be responsible for fostering a warm and genuine customer service experience.
Customer Experience Leader
2 weeks ago
We are seeking a highly skilled customer service professional to oversee the delivery of exceptional customer experiences and lead our reception team.
This role involves greeting customers personally, managing customer queries over the phone, and ensuring seamless interactions. You will also be responsible for supervising the Reception team, providing training and ongoing support, and rostering staff to meet business needs.
- Manage overdue accounts, cancellations, and inquiries, meeting key performance indicators.
- Supervise the Reception team and provide coaching and mentoring support.
- Rostering of the Reception team to ensure adequate staffing during critical periods.
- Work with the Reception team to meet and exceed customer service targets and other Key Performance Indicators.
- Utilize computer systems to look up member details, create access key tags, process transactions, and assist customers with booking services.
- Maintain venue cleanliness, ensuring the reception area is tidy, shelves are stocked, and merchandise is well displayed.
- Follow directions, prioritize, and complete tasks in a timely manner.
The successful candidate will have 3+ years of customer service leadership experience, excellent communication skills, and a passion for delivering results-driven solutions. They will be financially savvy, with a natural drive to achieve targets and team goals, and have experience in a high-performing environment.
Key qualities include building rapport with diverse individuals, problem-solving skills, resilience, outstanding communication skills, a customer-focused attitude, and a strong work ethic. The ideal candidate will be proactive, positive, adaptable, and flexible, with Australian working rights.
Benefits:
- Opportunity to lead a high-performing team and contribute to business growth
- Professional development and training opportunities
- A dynamic and supportive work environment
What We Offer:
A competitive salary package, generous leave entitlements, and a range of employee benefits.
