Customer Experience Leader

2 weeks ago

Brisbane, Queensland, Australia beBeeCustomer Full time $80,000 - $85,000
Customer Experience Manager

We are seeking a highly skilled Customer Experience Manager to join our team at our Carindale boutique in Brisbane. The ideal candidate will be responsible for leading our customer service initiatives, driving sales growth, and developing high-performing teams.

This is a full-time position working 38 hours per week, with opportunities for development and progression within the company.

Key Responsibilities
  • Customer Service Excellence: Deliver exceptional customer experiences through effective communication, product knowledge, and problem-solving skills.
  • Sales Growth: Develop and implement strategies to increase sales, drive revenue growth, and achieve business targets.
  • Team Leadership: Coach, mentor, and develop high-performing teams to achieve business objectives.
  • Store Administration: Manage store administration tasks, including inventory management, visual merchandising, and loss prevention.
Benefits
  • Generous Clothing Vouchers: Receive quarterly clothing vouchers as a reward for your hard work.
  • Personalised Training: Access leadership and self-development training programs to enhance your skills and career prospects.
  • Head Office Opportunities: Enjoy head office work experience opportunities to broaden your horizons and gain new insights.
  • Ongoing Incentives: Participate in ongoing incentives and referral rewards to motivate your performance.
  • Style Nights: Attend style nights and social events to build relationships with colleagues and customers.
  • Project Work: Engage in project work opportunities to develop your skills and contribute to business growth.

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