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Customer Experience Manager
2 weeks ago
Job Overview
We are seeking a highly skilled and motivated individual to fill the role of Assistant Store Manager. The successful candidate will be responsible for leading a team, managing day-to-day operations, and providing exceptional customer service.
About the Role
- Lead and coach a team of individuals to achieve outstanding results
- Manage store operations to ensure a welcoming and positive experience for customers
- Resolve customer enquiries in a timely and effective manner
- Assist with onboarding new team members by providing them with the necessary tools and knowledge
Key Qualifications
- Well-versed in retail environment and practices
- Mastery of customer service as an art form
- Problem-solving skills with thoughtful and informed decisions
- Results-driven and charismatic individual who thrives in a collaborative environment
Why Work With Us?
- Competitive remuneration and employee discounts
- Paid time off and inclusive parental leave
- Free counselling and support services 24/7
- Flexible working arrangements