Director of Sales

3 days ago

Warrnambool, Victoria, Australia beBeeRetailLeader Full time $72,000 - $99,000
Job Overview

We are seeking an accomplished retail leader to drive sales performance and foster a customer-centric culture. As a seasoned Assistant Store Manager, you will play a pivotal role in leading a team of retail professionals to achieve targets and deliver exceptional customer service.

About the Role
  • Lead and develop a high-performing team to deliver exceptional customer experiences
  • Drive sales growth and operational excellence across the region
  • Sustain a people-first culture aligned with our core values
Your Key Responsibilities
  • Collaborate with senior management to drive sales performance and achieve targets through effective merchandise selling
  • Promote and deliver personalized customer solutions, upsell, and cross-sell by understanding customer needs
  • Develop and guide the retail sales team to achieve targets and create a unique shopping experience that delivers exceptional customer service
  • Support day-to-day store operations, including rostering, financial performance, administrative tasks, and talent acquisition and onboarding
  • Craft and implement strategies to maximize both sales and customer service targets, driving store performance
What We're Looking For
  • A strong retail background, commercial acumen, and a passion for delivering outstanding customer service
  • 2-3+ years of experience in retail sales with a proven track record of achieving targets
  • Ability to coach, mentor, and motivate teams to deliver exceptional customer service
  • Resourcefulness, a can-do attitude, and the ability to solve problems and provide solutions
  • Ability to balance customer care, team development, and administrative tasks

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