Senior Inbound Customer Support Specialist

3 weeks ago


Sydney, New South Wales, Australia Kincare Full time
About the Role

We're seeking a highly skilled Senior Inbound Customer Support Specialist to join our team on a fixed-term basis for 9 months. As the welcoming voice of KinCare, you'll be dedicated to ensuring every interaction exceeds our customers' expectations.

In this role, you'll manage inbound calls from KinCare customers, Care Workers, and various stakeholders, handling inquiries and ad-hoc requests with professionalism and timeliness. You'll serve as the first point of contact, adeptly navigating complex customer concerns and providing tailored solutions.

This is a full-time opportunity on a 9-month fixed-term contract, with working hours scheduled between 6am and 6pm, Monday through Saturday. Regular attendance at our office in Bella Vista is required; therefore, only Sydney-based candidates will be considered for this role.



  • Sydney, New South Wales, Australia Kincare Full time

    We're looking for a highly skilled Customer Service Representative to join our KinCare team as the first point of contact for inbound calls from customers, Care Workers and various stakeholders.This full-time opportunity on a 6-month fixed-term contract involves working in a dynamic environment with regular attendance at our office in Sydney required.As a...


  • Sydney, New South Wales, Australia Citrus Group Full time

    Establish a fulfilling career with Citrus Group as an Insurance Customer Support Specialist. We are currently seeking individuals who are passionate about delivering exceptional customer service to join our Inbound Customer Service team in their Insurance division.This role offers a robust training program onsite at Mascot coupled with ongoing support to...


  • Sydney, New South Wales, Australia EBOS Group Limited Full time

    About the RoleWe are seeking a highly skilled Customer Support Specialist to join our team at EBOS Group Limited. As a key member of our Pharmacy team, you will be responsible for providing exceptional customer support and ensuring that our internal and external customers receive timely and effective assistance.Key ResponsibilitiesTake inbound customer...


  • Sydney, New South Wales, Australia Senior Full time

    Job OverviewWe are seeking a highly skilled Data Engineer to join our team as a Senior Solutions Specialist. This role will focus on designing and building innovative data solutions for GroupM clients using Google Cloud Platform.


  • Sydney, New South Wales, Australia Keegan Adams Recruitment Full time

    About the Role:We are seeking a highly skilled Senior Customer Service Specialist to join our team at Keegan Adams Recruitment. As a key member of our client service team, you will be responsible for delivering exceptional customer service to our clients in the financial planning industry.Key Responsibilities:Assist clients via inbound phone calls and email...


  • Sydney, New South Wales, Australia Australian Pharmaceutical Industries Full time

    Job Summary: We are seeking an experienced Inbound Operations Manager to lead our Goods In and Put Away departments in Marsden Park. The successful candidate will be responsible for managing a team, ensuring smooth inbound processes, and achieving key performance indicators (KPIs) while maintaining a safe and healthy work environment.About Us: Wesfarmers...


  • Sydney, New South Wales, Australia Veolia Full time

    Opportunity OverviewWe are seeking a dedicated Customer Service and Support Specialist to join our team in Queanbeyan. This permanent full-time position involves handling inbound calls, emails, and managing bookings for our Environmental Services customers.About the RoleAct as the first point of contact for customers, responding to inquiries via phone and...


  • Sydney, New South Wales, Australia People2People Full time

    About Our BusinessWe are a leading IT hardware and services company, partnering with top-tier organisations across various industry sectors. With over 15 years of experience, we boast a supportive culture that invests in our employees' career development.The RoleAs a Customer Support Specialist, you will work closely with our Sales Manager and Key Account...


  • Sydney, New South Wales, Australia Launch Recruitment Full time

    About the Role:We are seeking a highly skilled and motivated Senior Customer Support Specialist to join our team in Parramatta. As a key member of our operations team, you will play a critical role in providing exceptional customer service to internal and external customers.A Day in the Life:Provide top-notch customer service to internal and external...


  • Sydney, New South Wales, Australia Kincare Full time

    Role OverviewWe are seeking a highly skilled and dedicated Customer Service Representative to join our dynamic inbound contact centre on a fixed-term basis for six months.This full-time opportunity involves serving as the initial point of contact, handling incoming calls from KinCare customers, Care Workers, and various stakeholders with professionalism and...


  • Sydney, New South Wales, Australia Fenergo Full time

    About the OpportunityFenergo, a leading provider of Client Lifecycle Management (CLM) software solutions, is seeking an experienced Senior Customer Support Specialist to join their Global Support Team.The successful candidate will be responsible for providing top-notch support to clients worldwide, driving issue resolution through troubleshooting and...


  • Sydney, New South Wales, Australia Australian Pharmaceutical Industries Full time

    About the RoleAs an Inbound Team Leader at Australian Pharmaceutical Industries, you will play a critical role in managing the inbound process and team members to ensure all KPIs and targets are achieved for Goods In and Put Away departments. Based in our state-of-the-art Fulfilment Centre in Marsden Park, you will be responsible for daily allocation and...

  • Sales Team Lead

    2 weeks ago


    Sydney, New South Wales, Australia Impel Management Full time

    Impel Management is seeking an experienced Sales Team Lead to join their inbound sales team in Parramatta. This dynamic role is ideal for a skilled leader with a passion for team development and a talent for driving sales.The Sales Team Lead will oversee a dedicated team of sales professionals, ensuring that exceptional customer service and effective sales...


  • Sydney, New South Wales, Australia BizCover Full time

    Unlock Your Potential in Business Insurance SalesBizCover is seeking a skilled and passionate professional to drive our business insurance sales and deliver exceptional service to our customers. As a Senior Business Insurance Sales Specialist, you will be responsible for following up on warm leads, progressing to handling inbound enquiries, and utilizing...


  • Sydney, New South Wales, Australia Kennedy Reid Full time

    Role OverviewKennedy Reid is seeking a skilled Insurance Support Specialist to join their team.About the RoleThis exciting opportunity involves providing exceptional customer service and support for travel insurance policies. Key responsibilities include answering inbound calls, providing policy information, booking travel insurance, and performing...


  • Sydney, New South Wales, Australia Impel Management Full time

    As a Customer Experience Specialist with Impel Management, you will play a vital role in delivering exceptional service to our valued members. This is an exciting opportunity to join a leading health insurance provider and be part of a team dedicated to making a real impact.About the Role:You will be the first point of contact for our members, guiding them...


  • Sydney, New South Wales, Australia Oxygen Recruitment & HR Full time

    About the RoleWe are seeking a highly motivated and results-driven Commercial Lending Support Specialist to join our team in Sydney. As a key member of our sales support function, you will play a critical role in expanding our broker network and contributing to the organisation's revenue growth.Key ResponsibilitiesManage inbound loan applications and provide...


  • Sydney, New South Wales, Australia Cuscal Limited Full time

    About the RoleWe are seeking a highly skilled Customer Care Specialist to join our team at Cuscal Limited. As a key member of our customer support team, you will play a critical role in protecting the financial wellbeing of our clients' customers and minimising fraud losses.Your primary responsibility will be to provide exceptional customer service through...


  • Sydney, New South Wales, Australia Centorrino Technologies Full time

    Job SummaryWe are seeking an experienced Technical Support Specialist to join our Transitions team at Centorrino Technologies. As a key member of our IT service desk, you will be responsible for providing top-notch support to our end-users, troubleshooting technical issues, and resolving problems in a timely manner.About the RoleThis is a fantastic...


  • Sydney, New South Wales, Australia Senior Full time

    About UsWe are a specialist practice for data, analytics & technology consulting. We deliver future-forward solutions that empower our clients to compete in a dynamic environment.Our team is well known for open, transparent and honest relationships with clients. We identify opportunities for innovation while remaining grounded in business reality.