Transformation and Growth Strategist

3 days ago


Sydney, New South Wales, Australia SafetyCulture Full time

This is a rare opportunity to join SafetyCulture, a rapidly growing customer-led SAAS company in Australia, as a Transformation and Growth Strategist. Our mission is to empower working teams to improve every day, providing a platform for front-line workers to voice their concerns and leaders to make informed decisions.

The role offers a competitive salary of AU$120,000 - AU$150,000 per year, depending on experience, with equity and high growth potential.

About the Role: As a key member of our Customer Success team, you will drive strategic initiatives that align with our vision and goals. Your responsibilities will include designing and implementing customer strategies, leading transformation projects, and operating essential processes for the Customer organization.

Key Responsibilities:

  • Develop and execute customer strategies based on data-driven insights and benchmarking
  • Oversee and prioritize high-impact projects, ensuring successful outcomes and minimizing risks
  • Collaborate with project owners and managers to achieve cross-functional alignment and navigate dependencies effectively
  • Coordinate regional and global all-hands meetings, leadership sessions, offsites, and annual operating rhythms
  • Partner with RevOps to refine key performance indicators and empower Customer Success teams

About You: We seek an experienced professional with strong business acumen, a data-driven mindset, and excellent communication skills. You should be self-driven, naturally curious, and action-oriented, with hands-on experience in delivering complex operational projects. Proficiency in Excel/Sheets and PowerPoint/Slides is required, along with experience in managing budgets and financial modeling.

Benefits:

  • Flexible working arrangements, including remote work options and flexible hours
  • Access to professional and personal training and development opportunities
  • Hackathons, workshops, lunch & learns, and community involvement opportunities
  • In-house culinary crew serving daily breakfast, lunch, and snacks, as well as barista coffee machine and craft beer on tap
  • Wellbeing initiatives, such as subsidised fitness programs and generous parental leave policy


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