Partnership Onboarding Coordinator

3 weeks ago

Brisbane, Queensland, Australia Virgin Australia Full time
About the Role

We're seeking a highly skilled Partnership Onboarding Specialist to join our B2B Sales team at Virgin Australia. As a key member of our team, you will play a critical role in governing the structure of our partner engagement plan, blending automation with facilitated partner-specific actions.

Responsibilities will include owning our corporate onboarding and masterclass education programs, requiring a high level of expertise in messaging formation and virtual training/facilitation. You will also help identify growth opportunities across sales, deploying targeted offers that continually deliver mutually beneficial value.

Key Requirements
  • Undergraduate degree or equivalent experience
  • 5+ years of B2B sales operations or contract management experience
  • Ability to engage with all stakeholder levels across internal and external audiences
  • Advanced computer skills (Excel, PowerPoint, Word, CRM tools like Salesforce)
  • Strong relationship-building and stakeholder management skills
  • Excellent communication, negotiation, facilitation, and conflict resolution abilities
  • A team player with strong interpersonal skills
  • Analytical skills for data-driven decision making
  • Experience creating customer proposals leveraging all business value levers
What We Offer
  • Discounted flights for you and your loved ones (plus $1000 travel credits per year)
  • Flexible and hybrid working, with a mix of working from home and the office
  • 'Dress for Your Day' – wear whatever makes you feel great for the type of work you do and the day you have ahead of you
  • One of Brisbane's most admired office locations, with South Bank train station, a supermarket, pharmacy, lunch options, the Busway nearby, a rooftop restaurant, onsite gym, and South Bank across the road
  • Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide
  • Cheaper hospitality, retail, technology, beauty, and wellness services
  • Free counselling and online tools to support your physical, mental, social, and financial health
Who We Are

We're Virgin Australia, the airline that's always done things a little different. Our way. The Virgin way. We're on a mission to make flying better than 'nice'. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground, and in our workplaces.

A team who values real diversity and inclusion, in a big brand with big ambitions. We're all individuals, and we love that. That's why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTIQ+ community, and anyone else who wants to join us.

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