Expert IT Support Specialist

2 days ago


Perth, Western Australia beBeeAnalyst Full time $75,000 - $98,000
About the Job

As an IT Services Analyst, you'll play a key role in delivering exceptional IT support to colleagues across the business.

This is a hands-on, people-focused position where you'll solve problems, keep systems running smoothly, and shape an outstanding IT experience for everyone.

Key Responsibilities:
  • Be the go-to expert for colleagues needing IT assistance, resolving issues face-to-face and remotely.
  • Manage user access, onboarding, and licensing to maintain secure and efficient systems.
  • Take ownership of IT assets from setup and configuration to audits and lifecycle management.
  • Support modern workplace technology, including video-conferencing, AV equipment, and workstation setups.
Your Skills and Experience:
  • Previous experience in a customer-facing IT support role with strong problem-solving skills.
  • A solid understanding of SaaS environments, Windows/MacOS, and common workplace tools (e.g. Microsoft Office, Google Workspace).
  • Confidence in supporting both office-based and remote colleagues across different locations.
  • Hands-on experience with hardware setup, from laptops and docks to AV and video-conferencing systems.
  • Strong communication skills to explain technical concepts clearly to non-technical users.
  • Relevant IT qualifications or certifications are highly regarded but not essential.

We're looking for someone passionate about delivering excellent IT service and effective communication with our team members.

About the Company

The company is an interactive entertainment organization harnessing technology and creativity to deliver world-class online social games.

They have an exciting opportunity to join their IT Services team and are currently seeking an IT Services Analyst to contribute to the team.



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