Technical Support Expert

6 days ago

Perth, Western Australia beBeeCustomer Full time $60,000 - $80,000
Customer Support Specialist

This is a challenging and rewarding role for a skilled professional who enjoys problem-solving, communication, and customer service.

  • Provide expert advice and support to customers via phone, email, or online chat.
  • Investigate and resolve complex issues in a timely and professional manner.
  • Work collaboratively with internal teams to ensure seamless customer experience.
  • Develop and deliver training sessions to help customers get the most out of our software.
Key Skills:
  • Excellent written and verbal communication skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills.
  • Proficiency in using technology to enhance customer experience.
Benefits:
  • Flexible working hours.
  • Ongoing training and development opportunities.
  • A supportive and collaborative work environment.
  • Access to a range of employee benefits and discounts.

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