Business Development Manager

1 week ago

Australia beBeeLeadership Full time $90,000 - $110,000

**Customer Service Leadership Role**

We are seeking a dedicated professional to lead our service and sales teams. As a key member of the management team, you will be responsible for delivering superior customer service and driving sales.

Main Responsibilities:

  • Manage daily activities of your team and business to drive financial performance
  • Orientate productivity of the team by leveraging workforce management
  • Drive high performance, customer-focused service and selling culture through role modelling, communication, feedback and recognition
  • Maximise the team's service and selling activities by effective management and delegation to minimise operational activities
  • Lead, empower and inspire your team with a consistent focus on developing the next generation of leaders
  • Maximise time spent on selling floor to lead and manage the business, understand the customer, coach and support the team and embed new initiatives and ways of operating

About You:

To be successful in this role, you will need:

  • Previous experience as a retail manager, area manager or similar
  • People leadership skills with a 'hands-on' approach
  • Demonstrated ability to lead a team to achieve sales and meet KPIs
  • Experience in performance management will be highly regarded
  • Superior customer service and selling skills
  • Strong retail, financial and business acumen
  • Excellent time management skills with the ability to work independently on prioritising and meeting deadlines

What We Offer:

You will have the opportunity to:

  • Become a leader within a department store
  • Career development and progression opportunities
  • A great range of discounts and exclusive offers
  • Access to volunteer, parental and lifestyle leave
  • Service Recognition, Inspirational People Awards, and more

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