Home Care Package Team Leader

3 weeks ago


Melbourne, Victoria, Australia Prestige InHome Care Full time

About the Role

Prestige Inhome Care is seeking an experienced Team Leader to lead the Home Care Package (HCP) Case Management team. The ideal candidate will provide direction, training, and support to ensure high-performance team outcomes.

Key Responsibilities

  • Lead and manage the Case Management team, providing guidance and support for continuous improvement.
  • Monitor and improve team KPIs, offering coaching and feedback for development.
  • Ensure compliance with care plans, conduct internal audits, and provide training to maintain audit readiness.
  • Oversee daily operations, managing resources efficiently and resolving complex client issues.
  • Lead team-based projects, implementing process improvements and supporting change management initiatives.

What We Offer

  • Opportunity to work with a recognized leader in the aged care industry.
  • Collaborative and supportive team environment.
  • Professional development opportunities, including training and mentoring programs.
  • Recognition and rewards for outstanding performance.


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