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Home Care Package Program Team Lead

2 months ago

Melbourne, Victoria, Australia Prestige InHome Care Full time
About the Role

Prestige Inhome Care is seeking an experienced Team Leader to lead the Home Care Package (HCP) Case Management team. The successful candidate will oversee daily operations, ensure compliance with care plans, and drive continuous improvement through team management and procedural enhancements.

Key Responsibilities:

  • Lead and manage the Case Management team, providing direction, training, and support to ensure high performance.
  • Monitor and improve team KPIs, offering coaching and feedback for continuous development.
  • Ensure compliance with care plans, conduct internal audits, and provide training to maintain audit readiness.
  • Oversee daily operations, managing resources efficiently and resolving complex client issues.
  • Lead team-based projects, implementing process improvements and supporting change management initiatives.
What We Offer

Prestige Inhome Care is proud to be one of the AFR Boss Best Places to Work in 2024. We offer a range of benefits, including:

  • Exceptional Career Growth Opportunities
  • Comprehensive Training Programs
  • Competitive Salary and Benefits Package
  • Recognition and Rewards Program
How to Apply

If you are a motivated and experienced professional looking to make a difference in the lives of others, please submit your application, including your resume and cover letter, to Jason Beardsley at Prestige Inhome Care.

We are committed to diversity and inclusion and encourage applications from people of all abilities, cultural backgrounds, and identities.