Help Us Deliver Excellent Customer Experiences

5 days ago


Sydney, New South Wales, Australia beBeeCustomerService Full time $56,000 - $74,000
Customer Service Representative Job Description

We are seeking a dedicated and friendly customer service representative to join our team. As a valued member, you will be responsible for providing exceptional support in a fast-paced environment.

  • You will assist customers with their queries and resolve any issues in a professional and courteous manner.
  • You will operate cash handling systems and maintain accurate records.
  • You will maintain a clean and safe working environment, including cooking and cleaning tasks.
  • You will restock products as needed to ensure a smooth customer experience.
  • You will work effectively as part of a team to achieve goals and objectives.

Key Responsibilities:

  • Deliver excellent customer service and resolve customer complaints in a timely and efficient manner.
  • Maintain accurate records of sales transactions and manage cash handling responsibilities.
  • Ensure a clean and safe working environment by adhering to health and safety standards.
  • Restock products and supplies as needed to meet customer demand.
  • Work collaboratively with colleagues to achieve team objectives and contribute to a positive work culture.

Requirements:

  • You will have a minimum of 1 year experience in customer service or a related field.
  • You will be available to work 3-4 shifts per week, preferably between 9am - 3/4pm.
  • Prior experience in a similar role, such as sales or hospitality, is highly desirable.


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