Help Us Deliver Exceptional Customer Experiences
1 week ago
Job Overview
">We're seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will play a key role in delivering exceptional customer experiences and building lasting relationships with our customers.
">Key Responsibilities:
">- Deliver outstanding customer service through various communication channels, including phone, email, and in-person interactions;
- Resolve customer complaints and issues in a timely and professional manner;
- Provide product information and recommendations to customers;
- Process transactions and handle cash handling duties with accuracy and efficiency;
Required Skills and Qualifications:
">- Excellent communication and interpersonal skills;
- Ability to work in a fast-paced environment with multiple priorities and deadlines;
- Strong problem-solving and conflict resolution skills;
- Basic math skills and accuracy with handling cash and operating a point-of-sale system;
- Availability to work a variety of shifts, including nights, weekends, and holidays;
Benefits:
">- A competitive hourly rate;
- Generous discounts on in-store items;
- Supportive health and wellbeing benefits;
- Free on-site parking;
- Fuel Discounts;
Why You'll Enjoy Working Here:
">- Opportunity to work for a global retail company that values diversity and inclusion;
- Collaborative and supportive work environment;
- Opportunities for growth and development within the company;
What We're Looking For:
">- Extraordinary interpersonal skills, building lasting connections with customers;
- Energy and motivation to keep pace within an active and busy environment;
- Ability to prioritize without sacrificing the customer experience;
- Vibrant personality with confidence to convert in-store promotions;
- Safety first approach with a level-head in emergency situations;
- Flexibility with your schedule, working a variety of hours across a 24-hour operation;
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