Event Coordinator

4 weeks ago

Melbourne, Victoria, Australia Apex Event Recruitment Full time

The Company:

Apex Event Recruitment is a leading provider of event management services, with a strong focus on delivering exceptional events for our clients.

Position Terms:

  • Full-time permanent role
  • Working 5 days in the office
  • Salary: $80,000 - $85,000 plus super

The Role:

The Event Manager will report to the Head of Events and will have 3 direct reports. The Event Manager will be responsible for coordinating and delivering exceptional events, as well as develop and manage client relationships.

Key Responsibilities include;

  • Facilitate every client request where possible, checking operational concerns with management where necessary
  • Provide accurate run sheets generated in Priava outlining the details of the event for the Operations teams
  • Coordinate all third party suppliers, providing the requirements necessary to understand expectations when arriving and working on site
  • Be present at the beginning of each produced event to meet with the client and manage expectations
  • Complete post event follow up and feedback collection from each client
  • Provide sales support in the absence of, or when the business demands, to the Client Relationship Managers
  • Ensure that all collateral sent to your clients is accurate and quoted correctly. Assist with the development of new collateral as required
  • Facilitate innovative site inspections that inspire clients to book an event while selling goods and services to maximise profit
  • Build and manage existing client relationships where there is an opportunity to generate repeat business
  • Undertake the required processes regarding your direct reports including 1:1s and performance reviews, and annual reviews
  • Regularly touch base with your direct reports to ensure they are motivated and engaged. Ensure your direct reports are working within agreed guidelines regarding hours and breaks

The Ideal Candidate:

The ideal candidate will have extensive experience managing and coordinating corporate events within a venue or hospitality environment. Experience managing staff is essential for this role.

  • Exceptional attention to detail
  • Exceptional customer service skills
  • Excellent communication skills, including telephone and email etiquette
  • Exceptional people management and leadership skills
  • Be knowledgeable and helpful
  • Be proactive
  • Outstanding negotiation skills
  • Ability to multi-task
  • Ability to think quickly and problem-solve in a fast-paced environment
  • Must be able to work both independently and collaboratively on multiple projects simultaneously with tight deadlines
  • Ability to work on a Tuesday-Saturday roster, with occasional events on Sunday's

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