Freight Operations Specialist for Container Logistics
1 month ago
We are seeking a skilled Freight Operations Specialist to join our team at WiseTech Global.
About the RoleThis is an exciting opportunity to work in container logistics, where you will be responsible for investigating and devising solutions for complex warehouse issues.
You will provide high-quality customer service through 2nd line incident management and support, draft business requirements for new features and functionalities, assess existing functionalities, and recommend areas for improvement.
As a Freight Operations Specialist, you will also document supporting content and release notes, analyze and document processes, identify and evaluate inefficiencies, and suggest optimal business practices and system functionality/behavior.
You will troubleshoot problems in a timely manner, solve for root cause, and conduct product development reviews (UAT/QA) for software fixes and new features.
About YouTo be successful in this role, you will need to have extensive experience in container freight station related logistics/supply chain areas, with a strong understanding of factors that drive efficiency and productivity gains within operations.
You should have experience working in regions such as China, APAC/Oceania, Americas, or the European Union, and be a clear communicator and attentive listener who can uncover the root cause of problems.
You will thrive in challenging situations and appreciate the dynamics of a flexible, flat-structured work environment. Self-management and upskilling to meet a variety of topic areas related to warehousing are essential.
Your Qualifications- Extensive experience in container freight station related logistics/supply chain areas
- Experience using our flagship product, CargoWise, is valuable
- A strong understanding of the customs control process on cargo and international freight forwarding is highly desirable
- Experience and understanding with landside transport movements are also desirable
- Strong communication and collaboration skills
- Demonstrated self-driven learning and self-development are critical to success in this role
We offer a competitive salary of $120,000 per annum, plus benefits including health insurance, retirement savings plan, and paid time off.
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