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Banking Consultant, St Albans VIC
2 months ago
We are seeking a highly skilled Banking Consultant to join our team in St Albans VIC. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our customers receive a seamless branch experience.
Key responsibilities will include:
- Providing customers with a seamless branch experience by meeting their end-to-end banking needs.
- Acting as a role model and peer coach to deliver the best possible customer experience.
- Contributing to a significant uplift in customer engagement and advocacy.
- Actively participating in and supporting bank programs and initiatives.
- Ensuring compliance with ANZ and branch policies and procedures.
To be successful in this role, you will ideally bring:
- Exceptional customer focus and retail experience.
- Experience in being a user and promoter of technology, with a working knowledge of digital channels.
- Ability to multi-task and adapt to change and ambiguity.
- Willingness to work in a collaborative team environment.
- Sound understanding of compliance.
- Excellent communication and interpersonal skills.
We are committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.
About UsAt ANZ, we're shaping a world where people and communities thrive. We're a diverse bunch, doing different things in different roles, locations, and communities. We're committed to building a workplace that reflects the diversity of the communities we serve.
We offer a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits, including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
To find out more about working at ANZ, visit ANZ Careers.
