Senior Banking Consultant

1 month ago


City Of Salisbury, Australia Australia And New Zealand Banking Group Limited Full time
About the Role

We are seeking a highly skilled Senior Banking Consultant to join our team in Salisbury, Australia. As a Senior Banking Consultant, you will play a key role in delivering exceptional customer experiences by adopting a customer-centric approach that demonstrates passion for identifying and prioritizing the complete financial needs of customers.

Key Responsibilities:

  • Act as ANZ products initiator and role model.
  • Support the Branch Manager in delivering ANZ's retail strategy and day-to-day operations for the branch.
  • Meet customer needs through the provision of ANZ's range of home loan, insurance, investment products, and transactional services.
  • Take responsibility to 'know your customer' from a risk perspective.
  • Deliver the desired customer experience by adopting a positive relationship-based, customer-centric approach.

Requirements:

  • Prior experience in developing strong relationships in a customer-focused role.
  • Significant experience in financial services, preferably within the retail banking sector.
  • Excellent communication and interpersonal skills.
  • Leadership and coaching capabilities.
  • Experience in being an influential user and promoter of technology.
  • Ability to multi-task, highly adaptable to change and ambiguity.

We are committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.



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