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Residence Manager

2 months ago

Wollongong, New South Wales, Australia University of Wollongong Full time
Job Description

Job Title: Residence Manager

Job Summary:

The Residence Manager is responsible for providing management support and leadership to the residential community at the University of Wollongong. This role involves coordinating the day-to-day operations of the site, including managing an administration team and Resident Ambassadors.

Key Responsibilities:

  • Coordinate the day-to-day operations of the site, including managing an administration team and Resident Ambassadors.
  • Liaise with internal stakeholders, such as UOW Support Services, Security, and Facilities Management.
  • Manage student conduct and any other operational matters that arise.
  • Provide advice and support to students, including managing complex student needs and critical incident response.
  • Implement programs and activities that foster academic success, unique cultural and social experiences, and a focus on wellbeing and pastoral care.
  • Display resilience and lead misconduct proceedings, including investigations.

Requirements:

  • Experience in managing operations within a policy-driven environment.
  • Experience in managing a facility, operation, and/or team.
  • Exposure to emergency situations, working with people who have experienced trauma or mental health issues.
  • Ability to build connections and positively influence the student experience in residence through a strong customer service ethos.
  • Fun, creative, and passionate leader with a focus on community building and student wellbeing.

Working at the University of Wollongong:

The University of Wollongong is committed to equality, diversity, and inclusion. We encourage and welcome applications from a diverse range of backgrounds and people, including culturally and linguistically diverse, women, disability, LGBTIQ+, and Aboriginal and/or Torres Strait Islander Australians.