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Technical Expert in ServiceNow Delivery
3 weeks ago
Deliver exceptional projects and services across the Asia-Pacific region as a high-performing member of our consulting team.
This is an exciting opportunity to leverage your expertise in ServiceNow to drive innovation and growth. Our team values collaboration, adaptability, courage, and integrity.
The ideal candidate will have a degree in IT or a related field and proven experience delivering high-quality ServiceNow solutions and development. You will also possess expertise in HTML, XML, JavaScript/AJAX, and integrations, as well as strong workshop facilitation skills and experience delivering multiple ServiceNow product line projects.
You will work on challenging projects, develop your skills, and collaborate with a talented team. We offer flexible work arrangements and opportunities for professional growth and development.
Key Responsibilities:
- Develop, configure, and customize the ServiceNow platform to meet business requirements.
- Collaborate with cross-functional teams to prioritize and address business needs.
- Explore and test ServiceNow's out-of-the-box capabilities before considering custom builds.
- Write clean, efficient, and maintainable code (JavaScript).
- Conduct code reviews and quality control to ensure maximum efficiency.
- Develop scoped applications, workflows, and other UI elements for custom solutions and enhancements.
- Provide guidance and expertise to support platform growth and development.
- Conduct demonstrations and presentations of ServiceNow solutions to business teams and stakeholders.
- Debug technical issues and develop innovative solutions.
- Produce and execute test cases to maintain software quality.
- Document code and application functionality, including drafting Functional Design specifications.
Requirements:
- A degree in IT, Computer Science, or a related field.
- ServiceNow certifications:
- ServiceNow Certified System Administrator (CSA).
- Certified Implementation Specialist (CIS) ITSM and 1+ additional CIS certification.
- ServiceNow Suite Certified (e.g., ITSM, HR, or CSM).
- Proven experience delivering high-quality ServiceNow solutions and development.
- Expertise in HTML, XML, JavaScript/AJAX, and integrations.
- Ability to create build documentation, solution designs, and detailed design specifications.
- Strong workshop facilitation skills and experience delivering multiple ServiceNow product line projects.
