Customer Service

2 weeks ago


Melbourne, Victoria, Australia Telstra Full time
About the Role

Deliver exceptional customer experiences in a dynamic retail environment. This is a fantastic opportunity for an experienced Customer Service & Sales professional to join Telstra and contribute to delivering outstanding results.

Main Responsibilities:

  • Provide high-quality customer service to all customers, ensuring their needs are met and exceeded
  • Maximise sales by providing accurate product and service information, driving revenue growth and meeting targets
  • Ensure store presentation meets retail shop standards, creating an engaging shopping experience

Skills and Qualifications:

  • Proven experience in customer-facing roles, with a strong track record of delivering excellent customer experiences
  • Ability to solve complex problems, think critically, and make informed decisions
  • Effective communication skills, both verbal and written, with the ability to work collaboratively as part of a team

What We Offer:

  • A highly rewarding sales environment, with opportunities for career growth and development
  • Ongoing product training and development, ensuring you stay up-to-date with the latest products and services
  • In-store mentorship and support, helping you achieve your goals and succeed in your role
  • Corporate discounts and benefits, enhancing your overall compensation package

Location: This role is based at our Telstra Store in East Doncaster VIC, offering a great work-life balance and easy access to public transport.

Estimated Salary: $55,000 - $65,000 per annum, dependent on experience and qualifications.



  • Melbourne, Victoria, Australia Customer Engagement Centre Full time

    Key ResponsibilitiesAs the primary point of contact for customers, you will provide exceptional service and support to internal stakeholders across all business units. Your primary goal is to assist customers throughout their journey, ensuring a seamless and satisfactory experience.Customer Service Expertise: Demonstrate a superior customer service...


  • Melbourne, Victoria, Australia Customer Engagement Centre Full time

    We are seeking a highly skilled CUSTOMER ENGAGEMENT PROFESSIONAL to join our team at the Customer Engagement Centre.About the RoleThis is an exciting opportunity to work in a dynamic environment, providing exceptional customer service and support to internal stakeholders across all business units.Key Responsibilities:Provide superior customer service,...


  • Melbourne, Victoria, Australia Customer Engagement Centre Full time

    Job DescriptionAs the first point of contact for our national business, you will support internal stakeholders across all business units and assist with the customer journey, in line with Metricon Homes' mission and values.Key ResponsibilitiesReporting to the Customer Engagement Centre Team Leader, you will:Demonstrate a superior customer service capability...


  • Melbourne, Victoria, Australia Customer Engagement Centre Full time

    Join our Customer Engagement Centre as a Customer Engagement Associate and be the first point of contact for our national business. You will support internal stakeholders across all business units and assist with the customer journey in line with Metricon Homes' mission and values.As a key member of our team, you will report to the Senior Customer Engagement...


  • Melbourne, Victoria, Australia Customer Engagement Centre Full time

    Job Summary:We are seeking a highly skilled Customer Engagement Associate to join our Customer Engagement Centre team. As the first point of contact for our national business, you will support internal stakeholders across all business units and assist with the customer journey, in line with Metricon Homes' mission and values.Key Responsibilities:•...


  • Melbourne, Victoria, Australia Customer Engagement Centre Full time

    Role OverviewWe are seeking an experienced customer service professional to join our team as a Customer Engagement Associate.


  • Melbourne, Victoria, Australia Customer Engagement Centre Full time

    About UsMetricon Homes is a leading Australian home builder with a reputation for delivering exceptional customer experiences. Our team is dedicated to providing top-notch service and support to our customers.


  • Melbourne, Victoria, Australia Customer Engagement Centre Full time

    Job DescriptionWe are seeking a highly skilled Customer Engagement Associate to join our Customer Engagement Centre team.About the RoleThis is a hybrid working arrangement, with a mix of remote and on-site work. The successful candidate will be required to perform national police checks.Key Responsibilities:Provide exceptional customer service through...


  • Melbourne, Victoria, Australia Customer Engagement Centre Full time

    Job SummaryWe are seeking a highly skilled Customer Engagement Liaison Professional to join our team at the Customer Engagement Centre. As the first point of contact for our national business, you will support internal stakeholders across all business units and assist with the customer journey.About UsMetricon Homes is Australia's Most Trusted Choice, as...


  • Melbourne, Victoria, Australia Customer Engagement Centre Full time

    About the RoleThis role is a key position within our Customer Engagement Centre, supporting internal stakeholders across all business units and assisting with the customer journey. Reporting to the Senior Customer Engagement Associate, you will be responsible for:Providing superior customer service capabilities, prioritizing the customer experience at all...


  • Melbourne, Victoria, Australia West Wimmera Health Service Full time

    About the RoleWe are seeking a highly organised and customer-focused individual to provide exceptional reception and administrative support to our team.Main ResponsibilitiesProvide a professional and courteous service to all members of the public, both in person and over the phone.Perform a range of administrative tasks, including data entry, filing and mail...


  • Melbourne, Victoria, Australia East Wimmera Health Service Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at East Wimmera Health Service. As a Support Services Officer, you will be responsible for providing exceptional customer service and support to our patients and stakeholders.


  • Melbourne, Victoria, Australia West Wimmera Health Service Full time

    About UsAt West Wimmera Health Service, we are committed to delivering high-quality healthcare services to our community.Job SummaryWe are seeking an experienced Receptionist to join our team on a part-time basis. As the first point of contact for all internal and external customers, you will be responsible for providing a courteous and efficient service.Key...


  • Melbourne, Victoria, Australia Fisher & Paykel Customer Services Pty Ltd Full time

    Customer-Focused Appliance Repair ExpertFisher & Paykel Customer Services Pty Ltd is a leading provider of premium appliance repair services. We are seeking a highly skilled and customer-focused Appliance Service Technician to join our team covering Eastern Suburbs of Melbourne and the Mornington Peninsula.As an industry leader in Health and Safety, we pride...


  • Melbourne, Victoria, Australia Fisher & Paykel Customer Services Pty Ltd Full time

    Job DescriptionFisher & Paykel Customer Services Pty Ltd is an iconic global company with a strong local heritage. We inspire our culture of curiosity and passion to develop solutions designed around people.We are driven by values of being trusted, sustainably minded, innovative, generous, and curious. Our team takes a collaborative approach and has a...


  • Melbourne, Victoria, Australia Fisher & Paykel Customer Services Pty Ltd Full time

    About the RoleFisher & Paykel Customer Services Pty Ltd is seeking an Apprentice Service Technician to join our Melbourne Workshop team.This is an exciting opportunity for a motivated individual to develop their skills in appliance repair and servicing, with a focus on continuous training and development.Key Responsibilities:Training: Participate in...


  • Melbourne, Victoria, Australia Fisher & Paykel Customer Services Pty Ltd Full time

    About the RoleFisher & Paykel Customer Services Pty Ltd is seeking an Apprentice Appliance Technician to join our Melbourne workshop.This is an excellent opportunity for individuals who want to develop their skills in appliance repair and servicing.Key Responsibilities:Training: Participate in comprehensive training programs to learn about various appliance...


  • Melbourne, Victoria, Australia Fisher & Paykel Customer Services Pty Ltd Full time

    About UsFisher & Paykel Customer Services Pty Ltd is an iconic global company with a strong local heritage, inspiring our culture of curiosity and passion to develop solutions designed around people. Our core elements include being trusted, sustainably minded, innovative, generous, and curious.Our OpportunityWe are seeking a skilled Workshop/Appliance...


  • Melbourne, Victoria, Australia Osborne Richardson Full time

    Osborne Richardson is seeking a skilled Customer Service Officer to join their team at Knox City Council in Melbourne. As a key member of the customer service team, you will be responsible for providing exceptional customer service and support to customers. For more information, please contact the hiring manager.Key Responsibilities:Provide prompt and...


  • Melbourne, Victoria, Australia Service Stream Full time

    About the RoleService Stream is seeking a highly motivated and outcome-driven Maintenance Field Specialist - Service Delivery to join our team in Hope Valley, South Australia. This is a permanent, full-time opportunity offering a secure, long-standing, and progressive work environment with a generous salary package and excellent benefits.Key...