Fitness Industry Growth Specialist

2 weeks ago


Perth, Western Australia beBeeCareer Full time $70,000 - $75,000
Job Title:

Customer Success Professional

",">Job Description:","

We are a leading fitness organisation dedicated to empowering individuals to achieve their wellness goals.

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As a Customer Success Professional, you will play a vital role in driving membership growth and retention through proactive sales activities and exceptional customer service.

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Your primary objective will be to inspire people to embark on their wellness journey with us, helping thousands of individuals become faster, fitter, stronger, and happier versions of themselves.

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Responsibilities include:

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  • ",">
  • Contribute to club sales growth through sales promotions and referrals campaigns",">
  • Generate and convert high-quality sales leads through community outreach, seeking referrals, and identifying new business opportunities",">
  • Maximise sales opportunities by achieving the required number of lead contacts via telephone",">
  • Provide sales presentations and tours to prospective members",">
  • Create positive and personalised member journeys",">
  • Achieve successful outcomes to enquiries",">
  • Assist with opening and closing the club as per the club roster",">
  • Active involvement in member retention programs to inspire members to continue their fitness journey",">
  • Regular service calls to new and existing members to keep them engaged in their journey",">

About You:

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Current First Aid & CPR certificates

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Ability to build rapport with people from diverse backgrounds and help them succeed in their goals

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Solution-focused with excellent communication skills - able to listen, understand, empathise, and influence others

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Tenacious with a natural drive to achieve individual targets and team goals

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Customer-focused with a desire to deliver exceptional customer outcomes

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What We Offer:

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A career in the fitness industry offers a unique opportunity to positively impact the health, well-being, and confidence of people in your community.

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Additionally, we offer:

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  • ",">
  • A realistic OTE of $70,000-$75,000 (made up of base salary and commission), plus super",">
  • A complimentary all-access membership",">
  • Anniversary leave days and an additional free gym membership for friends and family as part of our recognition for service awards",">
  • Career opportunities within Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group",">
  • Access to our industry-leading learning and development content, including the FLG Learning Hub and Blinkist","]},


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