Senior Recovery Coordinator

2 days ago

Melbourne, Victoria, Australia beBeeClaims Full time $89,709 - $110,946
Return to Work Specialist

EML Group is a leading workers compensation and personal injury claims management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey.

We foster a learning culture that allows us to continually invest in our employees, ensuring a long-term career at the company.

The Opportunity

Come across the ditch and join EML in any one of our Australian offices. Every day, our case managers help coordinate, negotiate, and facilitate an injured worker's recovery and return to work.

  • Pro-actively manage a portfolio of workers compensation claims to achieve the optimum outcome of early and sustainable return to work with reasonable claim costs.
  • Collaborate with medical professionals, employers, brokers, rehab providers, and other stakeholders to create an effective Return to Work strategy.
  • Assist the worker and employer with the claim process, providing support, managing expectations, and ensuring timely access to required services to support return to work and injury recovery.
  • Assess aspects of liability and recovery relevant to the legislation or policies while undertaking ongoing reviews in relation to entitlements and payments.
  • Respond to escalations and provide coaching and mentoring to other members of the team.
About You
  • A minimum of 3 years of experience managing claims within the New Zealand Accident Compensation Scheme is essential.
  • An empathetic, resilient, and motivational approach to provide customer-centric support is critical.
  • A driven professional with highly developed written and verbal communication skills is required.
  • Careful consideration to detail with a high concern for accuracy is necessary.
  • Strong stakeholder engagement and management skills are also required.
  • A team player who likes to work collaboratively and can also work independently is ideal.
What We Offer
  • A vibrant, collaborative, and innovative team culture.
  • Flexibility with opportunity to work from home when fully trained in your role.
  • A corporate wellbeing program with discounted health insurance and gym membership.
  • Access to discounts at over 350 retailers through our Rewards Hub program.
  • Entitlement to an annual tenure and performance-based recognition reward.
  • Comprehensive learning and development support.
  • Company-wide events to celebrate success.
  • Quarterly Reward and Recognition Awards.
  • Up to 16 weeks paid parental leave, plus super.

  • Disaster Recovery Coordinator

    2 days ago

    Melbourne, Victoria, Australia Fujitsu Full time

    Get AI-powered advice on this job and more exclusive features.About The JobDisaster Recovery CoordinatorWe Are FujitsuAt Fujitsu, we leverage technology to create better, happier lives. As a global leader in technology and business solutions, we help transform organizations and improve the world around us. With a long-standing heritage of innovation and...

  • Disaster Recovery Coordinator

    2 days ago

    Melbourne, Victoria, Australia Fujitsu Full time

    Get AI-powered advice on this job and more exclusive features.About The JobDisaster Recovery CoordinatorWe Are FujitsuAt Fujitsu, we leverage technology to create better, happier lives. As a global leader in technology and business solutions, we help transform organizations and improve the world around us. With a long-standing heritage of innovation and...

  • Disaster Recovery

    4 weeks ago

    Melbourne, Victoria, Australia Amtec Disaster Recovery Pty Ltd Full time

    Add expected salary to your profile for insightsJob Title: Project Manager - Amtec Disaster RecoveryLocation: Base of operations Rowville – Servicing Victoria wideAbout Us: Amtec Disaster Recovery specializes in restoring properties affected by disasters such as water damage, mould, fire, meth labs, and hydroponic labs and more. We provide comprehensive...

  • Storm Recovery Project Coordinator

    14 hours ago

    Melbourne, Victoria, Australia beBeeProject Full time $93,537 - $101,529

    Recovery Efforts SpecialistThis role is responsible for coordinating recovery activities, managing contractors and suppliers, maintaining accurate records, and ensuring the efficient delivery of recovery outcomes.Key Responsibilities:Coordinating asset inspection, repair and replacement tasks to ensure effective resolution of damage caused by recent...

  • Disaster Recovery Coordinator

    5 hours ago

    Melbourne, Victoria, Australia Fujitsu Full time

    Get AI-powered advice on this job and more exclusive features.About The JobDisaster Recovery CoordinatorWe Are FujitsuAt Fujitsu, we leverage technology to create better, happier lives.As a global leader in technology and business solutions, we help transform organizations and improve the world around us.With a long-standing heritage of innovation and...

  • Recovery Manager

    1 day ago

    Melbourne, Victoria, Australia beBeeRecovery Full time $90,000 - $120,000

    This role is a key part of Moorabool Shire Council’s recovery efforts after the February storms.As a Storm Recovery Officer, you will coordinate recovery activities, manage contractors and suppliers, maintain accurate records, and ensure efficient delivery of recovery outcomes. You will also work closely with stakeholders to achieve these goals.Key...

  • Recovery Case Coordinator – Mental Injury

    2 days ago

    Melbourne, Victoria, Australia Fire Rescue Victoria Full time

    OverviewJoin to apply for the Recovery Case Coordinator – Mental Injury role at Fire Rescue Victoria.Base pay range: A$99,166.00/yr - A$111,500.00/yr. This range is provided by Fire Rescue Victoria. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.What's on OfferThe Recovery Case Coordinator –...

  • Recovery Case Coordinator – Mental Injury

    2 days ago

    Melbourne, Victoria, Australia Fire Rescue Victoria Full time

    OverviewJoin to apply for the Recovery Case Coordinator – Mental Injury role at Fire Rescue Victoria.Base pay range: A$99,166.00/yr - A$111,500.00/yr. This range is provided by Fire Rescue Victoria. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.What's on OfferThe Recovery Case Coordinator –...

  • Asset Recovery Specialist

    1 day ago

    Melbourne, Victoria, Australia beBeeProjectManager Full time $82,000 - $108,000

    Job OverviewMoorabool Shire Council is seeking a dedicated Project Manager to play a key role in supporting the council's recovery efforts following severe weather events.About This RoleThis position coordinates recovery activities, ensuring timely and effective delivery of services.You will manage contractors and suppliers, maintaining accurate records and...

  • Recovery Infrastructure Specialist

    1 day ago

    Melbourne, Victoria, Australia beBeeResilience Full time $93,537 - $101,529

    Job DescriptionOur organization is seeking a proactive professional to play a key role in supporting our recovery efforts following significant storms.The Project Manager - Storm Recovery Officer will coordinate recovery activities, manage contractors and suppliers, maintain accurate records, and ensure the efficient delivery of recovery outcomes. This...