Salesforce and ZoomInfo Administrator

3 days ago


Melbourne, Victoria, Australia Hubstaff Full time

About the Role

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We are seeking an experienced Salesforce and ZoomInfo administrator to join our team at Hubstaff. As a key member of our marketing and growth department, you will be responsible for managing and customising the Salesforce and ZoomInfo platforms to meet the needs of our organisation.

This is a remote role that requires strong analytical skills, attention to detail, and excellent time management abilities. If you are a self-starter who is passionate about database administration and looking to enhance your career, we would love to hear from you.

Responsibilities

  • Customise and configure Salesforce and ZoomInfo to meet the organisation's needs
  • Create and manage user accounts, profiles, roles, and permission sets
  • Oversee data quality, data imports, data exports, and data cleansing activities to maintain accurate and up-to-date information in Salesforce and ZoomInfo
  • Implement and manage sales and marketing automation processes using workflows, process builder, and flows
  • Manage data quality and integrity within Salesforce and ZoomInfo, including data imports, exports, and data cleansing
  • Work on integrating Salesforce and ZoomInfo with other systems and applications, as well as setting up automation processes using tools like workflows, process builder, and automation tools
  • Provide training and support to users on how to effectively use Salesforce and ZoomInfo
  • Collaborate with stakeholders to gather requirements for new features and enhancements
  • Create and maintain reports and dashboards in Salesforce and ZoomInfo to provide insights into key performance metrics and help drive data-driven decision-making
  • Troubleshoot and resolve issues related to Salesforce and ZoomInfo functionality

Requirements

  • 3+ years proven work experience as a SalesForce and ZoomInfo Administrator
  • Bachelors degree holder in Computer Science, Information Technology, or a related field
  • Strong understanding of SalesForce and ZoomInfo platforms and best practices
  • Understanding of sales and marketing best practices, as both SalesForce and ZoomInfo are used primarily for these teams
  • Salesforce and ZoomInfo Administrator certification is preferred
  • Able to work during Australian business hours
  • Ability to solve problems creatively and logically
  • Strong attention to detail and a commitment to delivering high-quality work
  • Strong communication and interpersonal skills to collaborate effectively with team members and stakeholders

The estimated salary for this position is $85,000 - $110,000 per annum, depending on experience. We offer a competitive benefits package and opportunities for professional growth and development.



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