
Optimize Courier Fleet Performance
4 days ago
Job Summary
We are seeking a skilled Transport Coordinator to optimize the productivity of our courier fleet.
Your primary responsibilities will include:
- Allocating Deliveries: You will allocate same-day metropolitan courier pick-ups through our computerized dispatch system to ensure timely delivery.
- Monitoring Performance: You will monitor delivery partners to ensure they are maintaining service standards and operational procedures.
- Communicating Effectively: You will communicate effectively with delivery partners and call centre team members to resolve issues and improve job delivery performance.
- Analyzing Performance Targets: You will analyze daily DIFOT performance targets to meet customer service levels.
About You
To be successful in this role, you will need:
- Previous Experience: You will have previous transport allocation experience, preferably in a same-day courier environment.
- Excellent Communication Skills: You will have excellent communication skills and ability to work in a fast-paced environment.
- Technical Skills: You will have intermediate level proficiency in MS Excel and Word.
- Industry Knowledge: You will have industry experience in local direct delivery, working with contract carriers, and taxi trucks.
- Multitasking Ability: You will have demonstrated ability to multitask and self-organize in a fast-moving environment.
What We Offer
We value diversity and inclusion in the workplace. We celebrate different perspectives and give everyone the chance to contribute to our success. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.
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