Highly Skilled Service Delivery Professional

2 weeks ago

Brisbane, Queensland, Australia beBeeServiceDelivery Full time $150,000 - $200,000

As a highly skilled Service Delivery Manager, you will play a pivotal role in driving exceptional customer satisfaction and loyalty. The ideal candidate will possess strong leadership skills, with the ability to develop and execute client domain strategies that drive business outcomes.

Key Responsibilities:

  • Manage complex client relationships with a high degree of variability
  • Develop and plan the execution of client domain strategy
  • Troubleshoot complex technical integration issues, escalating as appropriate
  • Analyze performance metrics and identify and propose domain stability improvement strategies

Required Skills and Qualifications:

  • Experience with Cerner Millennium
  • Fluent in English

Benefits:

  • Opportunity to work in a dynamic team environment
  • Chance to make a meaningful impact on customer satisfaction and loyalty

Others:

  • Represent the customer as a single point of contact within Oracle
  • Plan and deploy Support activities to ensure effective delivery within agreed budgetary constraints

This is an exciting opportunity for a seasoned professional looking to take their career to the next level. If you are a results-driven individual with a passion for delivering exceptional customer experiences, we encourage you to apply.

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