Customer Experience Technical Liaison

5 days ago

Adelaide, South Australia beBeeTechnical Full time $80,000 - $125,000
Job Description

We are seeking a skilled Customer Experience Technical Liaison to join our team. As a key member of our organization, you will play a vital role in delivering exceptional customer experiences through technical support, training, and collaboration with suppliers and partners.

This is an exciting opportunity for someone who is passionate about technical innovation and customer satisfaction. You will have the chance to make a real impact on our products and services, working closely with cross-functional teams to drive improvement and growth.

In this role, you will be responsible for providing daily technical support, troubleshooting, and diagnostics for our equipment range. You will also create and deliver training programs for our customers, sales reps, and partners, ensuring they have the skills and knowledge needed to get the most out of our products.

You will collaborate with suppliers and brand partners to stay up-to-date on the latest technical developments, and assist with product testing, prototype evaluations, and new product introductions. Additionally, you will build and maintain a comprehensive library of product specs, service information, and technical resources.

Your expertise will help us track product performance, identify areas for improvement, and develop solutions that meet our customers' evolving needs. If you have a strong understanding of mechanical systems, electrical/hydraulic equipment, and excellent communication skills, we encourage you to apply for this challenging and rewarding role.

Requirements
  • A basic understanding of petrol/diesel engines, mechanical systems, and electrical/hydraulic equipment
  • Strong communication skills and confidence presenting to all types of audiences
  • An analytical mindset and the ability to interpret service manuals and technical documentation
  • A passion for delivering outstanding customer experiences
  • Solid Microsoft Office skills and a valid Australian driver's license
  • Willingness to travel within Australia and occasionally overseas
Benefits
  • Fitness Passport membership – discounted access to gyms and pools Australia-wide
  • $1,000 annual gap cover for private health insurance extras
  • Paid Community Action Day – give back to the community, your way
  • Top-tier learning and career development opportunities
  • Paid parental leave from day one – 20 weeks for primary carers, 2 weeks for partners
  • Employee recognition programs that shine a light on your achievements
  • Generous discounts on partner offers
  • A supportive, down-to-earth culture that makes work enjoyable

  • Customer Service Liaison

    4 days ago

    Adelaide, South Australia beBeeCustomer Full time $60,000 - $72,000

    Job Title: Customer Service LiaisonWe are seeking a skilled and detail-oriented individual to fill the role of Customer Service Liaison. As a key member of our team, you will be responsible for providing exceptional customer service via various communication channels.Responsibilities include responding to customer inquiries in a timely and professional...

  • Customer Service Liaison

    1 week ago

    Adelaide, South Australia beBeeCustomerService Full time $69,863 - $72,767

    Job Role: Customer Service LiaisonWe are seeking a highly skilled individual to fill the role of Customer Service Liaison in a dynamic contact centre environment.The successful candidate will be responsible for interacting with students and training providers through inbound and outbound calls, providing exceptional customer service to achieve business...

  • Customer Service Liaison

    6 days ago

    Adelaide, South Australia beBeeCommunication Full time $60,000 - $90,000

    Job Title: Customer Service LiaisonAt our Adelaide plant, we are looking for a highly skilled Customer Service Liaison to join our dynamic team. In this exciting and fast-paced role, you will be the key link between our Sales Representatives and the shipment of goods, ensuring a seamless customer journey from start to finish.Key Responsibilities:Responding...

  • Customer Service Liaison

    2 weeks ago

    Adelaide, South Australia beBeeSupport Full time $72,000 - $93,000

    **Job Title:** Customer Service LiaisonWe are seeking a highly skilled and proactive individual to join our team as a Customer Service Liaison. This is an exciting opportunity to build strong relationships with our partners and deliver exceptional support throughout the loan acquisition journey.Key Responsibilities:

  • Care Coordinator

    1 week ago

    Adelaide, South Australia beBeeClient Liaison Full time $41,000 - $43,000

    About True Hands Home Care and Disability ServicesThis is an exciting opportunity for a Client Liaison Officer to engage with clients, complete onboarding processes, and provide exceptional customer service.The ideal candidate will have excellent communication skills, be highly organized, and able to maintain accurate record-keeping.Key responsibilities...

  • Customer Service Liaison

    1 week ago

    Adelaide, South Australia beBeeCustomerService Full time $58,709 - $63,154

    Job Overview:We are seeking a highly skilled Customer Service Liaison to join our Contact Centre team. This role involves providing excellent customer service, recording accurate information, and modelling behaviours aligned with our service values.Key Responsibilities:Handle inbound and outbound contact and administrative tasks efficiently.Maintain accurate...

  • Customer Experience Manager

    2 weeks ago

    Adelaide, South Australia beBeeCustomer Full time $90,000 - $120,000

    At Chrysos Corporation, we're looking for a skilled professional to fill the role of Customer Quality Manager. This exciting position involves ensuring that our clients receive high-quality results from our PhotonAssay units.The ideal candidate will have tertiary qualifications in engineering or science, and/or equivalent experience. Additionally, they...

  • Customer Engagement Liaison

    3 days ago

    Adelaide, South Australia beBeeCustomerSupport Full time $67,589 - $72,033

    Job Title: Customer Engagement LiaisonJob Summary:Provide exceptional customer support to stakeholders, processing business information and contributing to service excellence initiatives.Key Responsibilities:Deliver high-quality support services to customers, ensuring timely resolution of issues. Process business information with accuracy and efficiency....

  • Customer Experience Liaison

    7 days ago

    Adelaide, South Australia beBeeCustomer Full time $65,000 - $87,500

    Customer Service Position OverviewWe are seeking a skilled Customer Service professional to join our team at our Elizabeth branch.This part-time, branch-based role will be the first point of contact for our customers when they visit our branch. Your duties will involve guiding customers towards their financial objectives, referring them to relevant...

  • Customer Liaison Officer

    1 week ago

    Adelaide, South Australia beBeeCustomerSupport Full time $58,000 - $76,000

    Work as a liaison between medical staff and clients to ensure seamless communication. Provide exceptional customer service by answering enquiries, coordinating courier and medical centre collections, and assisting with pathology results.Key responsibilities include:Communication with medical staff onsite and offsiteAnswering enquiries and coordinating tasks...