Customer Experience Liaison

7 days ago

Adelaide, South Australia beBeeCustomer Full time $65,000 - $87,500
Customer Service Position Overview

We are seeking a skilled Customer Service professional to join our team at our Elizabeth branch.

This part-time, branch-based role will be the first point of contact for our customers when they visit our branch. Your duties will involve guiding customers towards their financial objectives, referring them to relevant specialists and addressing general banking inquiries.

The ideal candidate will possess strong numerical skills, customer service experience, an energetic personality and a genuine passion for helping others. You will need to remain calm and composed while managing challenging situations or difficult customers, and be willing to learn and adapt to new banking procedures and technologies.

No prior banking experience is necessary. We are committed to your success from day one, with comprehensive training on our banking products and services and a supportive team providing hands-on guidance and resources to help you master everything you need to excel in your new role.

What Are The Benefits Of Working With Us?

  • Contribute to the future of a business that has been around for 200 years.
  • Keep learning to grow, backed by a fantastic team of people with a can-do, supportive structure.
  • Enjoy generous paid and unpaid parental leave for your nominated primary and support carers, including leave to organise adoptions, surrogacy and foster care arrangements.
  • Continue to pay your super contributions while you take all the time you need to get your new family settled.

Our Company Culture

We strive to create one big, supportive team to help us achieve our purpose of creating better futures together. As well as competitive remuneration and a great culture, joining us means you will receive some of the best banking, wealth and insurance benefits in the market.

We invest in our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We will even pay you to do volunteer or community work.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.

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