Food and Beverage Operations Manager

3 days ago

Gold Coast, Queensland, Australia beBeeLeadership Full time

Are you a food and beverage leader looking to expand your skills in the hospitality industry?

This part-time leadership role could be perfect for you:

You will lead a team of vibrant and exciting individuals at one of Australia's most iconic venues. You will enjoy all the amazing perks and benefits we have to offer, including:

  • Exceptional leadership training and development
  • Free entry and discounts across our attractions
  • Opt-in bonus incentive program paid quarterly
  • Access to online platform with hundreds of dollars of direct savings each year
  • Laundered uniforms and onsite parking
  • Fun and exciting work environment with great views

As a successful candidate, you will have:

  • Previous leadership experience within a similar high-volume events or hospitality environment;
  • PASSION and ENTHUSIASM for delivering an outstanding guest service experience;
  • ABILITY to lead by example, train, coach and motivate and engage team members at the frontline;
  • EXCELLENT communication, interpersonal and organisational skills;
  • Experience working with POS Database Systems and competent cash handling/management;
  • ABILITY to perform manual handling and physically demanding work tasks;
  • AVAILABILITY to be rostered across five days flexibility with working hours is essential as weekend, early morning and evening work is involved.

Key responsibilities include:

  1. Lead and supervise staff during events, ensuring exceptional customer service and guest interaction.
  2. Manage day-to-day shift operations in our venue, ensuring smooth service delivery.
  3. Conduct pre-shift briefings, communicating key operational updates, menu changes, and daily objectives to the team.
  4. Oversee event setup, operation, and pack down. Manual handling tasks are heavily included in this position.
  5. Collaborate with other team members to ensure smooth event execution.
  6. Handle guest inquiries during events, ensuring timely resolution and a positive experience.
  7. Provide training for staff, ensuring they are equipped with the necessary skills to meet event demands.
  8. Ensure venue and event spaces meet cleanliness and presentation standards before, during, and after events.

Are you ready to take on this exciting opportunity? Apply now to join our dynamic team

Job: Food & Beverage

Primary Location: AU-QLD-Surfers Paradise

Schedule: Part-time

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