Senior Hospitality Leader

4 days ago

Hamilton, Victoria, Australia beBeeHospitality Full time $80,000 - $120,000
Team Lead Role at Hamilton Hotel

We are seeking an experienced Team Lead to join our team at the iconic Hamilton Hotel. This is a fantastic opportunity for someone who is passionate about delivering exceptional service and leading by example.

About the Role:

This is a senior leadership position that requires a high level of expertise, enthusiasm, and commitment. As a Team Lead, you will be responsible for ensuring that all areas of the hotel are running smoothly and efficiently. You will work closely with the management team to develop and implement strategies to improve customer satisfaction, employee engagement, and business results.

Key Responsibilities:

  • Lead and motivate a team of hospitality professionals to deliver exceptional customer experiences
  • Manage day-to-day operations, including staff supervision, scheduling, and performance monitoring
  • Develop and implement training programs to enhance skills and knowledge
  • Collaborate with other departments to ensure seamless delivery of services

Requirements:

To be successful in this role, you will need to have:

  • Extensive experience in a similar leadership position within the hospitality industry
  • Excellent communication, interpersonal, and problem-solving skills
  • A proven track record of improving customer satisfaction and employee engagement
  • A strong understanding of hospitality operations and best practices

Benefits:

In addition to a competitive salary and benefits package, we offer:

  • Ongoing training and development opportunities
  • A fun and dynamic work environment
  • The chance to work with a talented team of professionals
  • Access to exclusive discounts and perks

Culture Fit:

We are looking for someone who shares our passion for delivering exceptional customer experiences and creating a positive work culture. If you are a motivated and enthusiastic individual who is committed to excellence, we would love to hear from you.

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