Optimizing Workforce Effectiveness

1 week ago

Melbourne, Victoria, Australia beBeePlanning Full time $95,000 - $110,000
Workforce Planning Specialist

We're a leading retailer with over 115,000 team members and a portfolio of iconic brands. At our organisation, you won't just make a difference to millions of lives—but also see your impact.

About the Role:

We have an exciting opportunity for a detail-oriented professional with a strong understanding of workforce planning to join our operations team. This includes analysis, modelling, measurement and reporting on predetermined hours and REM with accuracy, flexibility, and consistency.

You will:

  • Identify and present commercial opportunities to improve store performance
  • Act as a workforce planning SME for designated departments, creating processes and embedding an understanding of Kronos Dimensions with stakeholders
  • Provide insight into how we can structure and approach labour models to best support our availability and commerciality
  • Engage with stakeholders to build pre and post impact analysis, understanding customer needs as well as ensuring alignment to commercial requirements
  • Play a key role in forecasting labour, utilising a consistent and logical approach to distributing hours to support the network

About You and Your Skills:

You are a detail-oriented professional with strong understanding of workforce planning systems. You have strong analytical capabilities and the ability to identify root causes of issues.

You will have:

  • Demonstrated experience with business process analysis, development of work standards, documentation of work processes and/or operations logic
  • Strong research and data analysis skills,
  • Proven experience in retail/store operations, combined with strong knowledge of Kronos Dimensions
  • Experience in labour modelling is ideal, but not a prerequisite

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