Workforce Strategist

1 week ago

Melbourne, Victoria, Australia beBeeEmployee Full time $90,000 - $125,000
Workforce Planning Lead

This is a challenging role that requires a high degree of analytical skill and the ability to effectively plan and manage workforce operations.

The Workforce Planning Lead will be responsible for developing and implementing strategies to optimize workforce productivity and efficiency, while also ensuring that customer service standards are met.

  • Develop and implement effective rostering models for multiple teams and channels.
  • Use historical data and trends to build accurate forecasts of demand, efficiency, and shrinkage.
  • Ensure that schedules are built and managed in accordance with business requirements.
  • Analyse performance data to identify trends and patterns, and provide insights on performance and improvement opportunities.
  • Collaborate with stakeholders to ensure that workforce planning initiatives align with business objectives.
  • Provide reports on productivity measures, including occupancy, adherence, efficiency, and cost optimisation.

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