Operations Trainer Specialist

4 weeks ago


Perth, Western Australia Nationwide Group Full time

About Nationwide Group

The Training, Learning and Development team is responsible for designing, implementing and managing programs that enhance people skills, knowledge, performance and compliance across the organisation.

As a key member of this team, you will be responsible for facilitating training programs, including initial training, upskilling, retraining and refresher courses, as well as competency assessments and mentoring of new and current Tow Truck Operators.

You will work closely with other departments to align training, learning and development initiatives with business objectives, and will be responsible for designing, implementing and managing programs that enhance people skills, knowledge, performance and compliance.

Your responsibilities will include:

  • Designing and delivering training programs that meet the needs of new and existing Tow Truck Operators.
  • Mentoring and coaching new and current TTOs to ensure they have the skills and knowledge required to perform their roles effectively.
  • Working with the Train the Trainer program to train other Trainers, such as other Operations Technical Specialists.
  • Assisting and engaging with other departments to align training, learning and development initiatives with business objectives.

About the Role

You will have a background in the transport industry and be able to demonstrate strong leadership skills, along with evidence of mentoring and training experience.

You will also possess the following:

  • Heavy Fleet / Tow truck driving experience.
  • Demonstrated safety experience.
  • A strong background in mature learning principles and the ability to tailor training to trainee needs.
  • Experience facilitating one-on-one or group training programs.
  • Innovative thinking and ability to problem solve.
  • Flexible and able to work autonomously.
  • Self-motivated to achieve training outcomes.
  • Outstanding written and verbal communication skills.
  • Mechanically minded.

Why work with Nationwide Group

  • Our employees embody the core values of: Innovation, Accountability, Care, and Teamwork.
  • An employee benefits program, which includes accommodation discounts.
  • An employee assistance program.
  • Professional development – we've won awards for our investment in our people.


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