Accommodation Services Manager
1 month ago
We are seeking an experienced Accommodation Services Manager to join our team at Claro Aged Care and Disability Services. As a key member of our leadership team, you will be responsible for providing leadership and continuously improving Supported Accommodation Services for people living with disability.
Key Responsibilities- Lead a team of staff across a small portfolio of accommodation sites to ensure the provision of high-quality direct care services for people with a disability and complex support needs.
- Ensure clients' needs are being met and support workers are upholding their duties in a prompt and professional manner.
- Coach staff, manage daily rosters, and maintain key relationships.
- Manage the day-to-day running of the allocated site, effectively manage people metrics, and respond to unplanned support call requests.
- Identify and escalate disputes or complaints in a timely manner, successfully manage and close risk incidents, and liaise with the SDA property manager.
- Complete monthly audits on fire drills, first aid kits, and WHS monthly auditing, and participate in internal and external audits.
- Minimum 2 years' proven leadership experience in health, particularly client/case management, quality management, incident management, and resolution.
- Knowledge of the changing environment in the disability/health sector.
- Strong people management and team leadership skills, exemplary customer service skills, and a willingness to take ownership and hold people accountable.
- High level of computer literacy with experience in Microsoft Office and data management systems, excellent verbal and written communication skills, and the ability to thrive in a fast-paced and challenging environment.
- Current National Police Check, NDIS Worker Screening Check, evidence of current work rights in Australia, and a current Australian Driver's license.
- Opportunity to work for the nation's largest allied health, disability, and aged care provider with a rapidly growing and progressive vision.
- Friendly team environment with a great community care spirit.
- Employee Assistance Program for staff and their families.
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Clinical Services Coordinator
4 days ago
Heidelberg, Victoria, Australia Austin Health Full timeAustin Health is a leading healthcare provider in Melbourne, seeking an experienced Clinical Services Coordinator to join our team.About the RoleThe Clinical Services Coordinator will work closely with our multidisciplinary team to provide high-quality care to patients and their families. As a key member of our team, you will be responsible for coordinating...
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Financial Services Manager
1 month ago
Heidelberg, Victoria, Australia Mercy Aged and Community Care Ltd Full timeAbout the RoleWe are seeking a highly skilled Financial Services Manager to join our team at Mercy Health. As a key member of our finance department, you will be responsible for providing financial guidance and support to our health services teams.Key ResponsibilitiesDevelop and manage budgets and forecasts for health servicesProvide financial advice and...
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Spinal Community Service Program Director
4 weeks ago
Heidelberg, Victoria, Australia Austin Health Full timeAbout the RoleAs the Spinal Community Services Manager, you will work collaboratively with a multidisciplinary team to provide best practice specialist care for spinal cord injury patients. Your key responsibilities will include:Managing and overseeing community-based services within the Victorian Spinal Cord Service.Leading a team of professionals to...
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Language Services Manager
4 weeks ago
Heidelberg, Victoria, Australia Austin Health Full timeAbout the RoleThe Language Services Manager at Austin Health is responsible for operationalizing the core values of the organization through effective leadership and management of Language Services across Austin Health.They will oversee and ensure that high-quality, efficient interpreting services are available to patients within the operational budget for...
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Senior Corporate Services Manager
3 weeks ago
Heidelberg, Victoria, Australia Mercy Aged and Community Care Ltd Full timeAbout the OpportunityThe Director Corporate Services has operational oversight for Commercial/Retail Services, Food and Environmental Services, Administrative Support Staff, Fleet, Security and Maintenance Services.This role will foster an integrated approach to the provision of corporate and business services ensuring Mercy Health Services corporate...
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Clinical Pharmacy Leader
4 days ago
Heidelberg, Victoria, Australia Austin Health Full timeAbout the RoleThis position plays a crucial role in establishing, directing, planning, providing, and reviewing clinical pharmacy services to the Kidney Transplant Service as part of the Australian Centre for Transplant Excellence and Research (ACTER) at Austin Health.The successful candidate will work collaboratively with the Liver Transplant Pharmacist to...
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Medical Services Coordinator
3 weeks ago
Heidelberg, Victoria, Australia Austin Health Full timeAustin Health is a major provider of tertiary health services, health professional education and research in Melbourne. Our workforce is highly engaged, diverse and collaborative, united by our goal to help people live healthy and fulfilled lives.About the Role:We have an exciting opportunity for a skilled and dedicated individual to join our team as a Ward...
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Injury Management Professional
3 weeks ago
Heidelberg, Victoria, Australia Austin Health Full timeAbout the RoleThe Austin Health is seeking a seasoned Injury and Recovery Specialist to join the Health, Safety and Wellness team. In this role, you will support staff with injury management, providing early intervention support, interacting with stakeholders, and working collaboratively to achieve sustainable return to work outcomes.About YouTo succeed in...
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Heidelberg, Victoria, Australia Austin Health Full timeJob OverviewAustin Health is seeking a highly skilled Clinical Pharmacy Service Coordinator to join our team in the Liver Transplant Service. As a key member of our multidisciplinary team, you will be responsible for establishing and directing clinical pharmacy services to ensure high-quality patient care.About YouWe are looking for a pharmacist with...
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Food Service Operations Manager
7 days ago
Heidelberg, Victoria, Australia Austin Health Full timeAustin Health is a leading healthcare provider in Melbourne, offering tertiary health services, education, and research across three campuses.Our highly engaged workforce is unified by our purpose: to help people live healthy and fulfilled lives.We are committed to providing high-quality patient meals, and we're seeking an experienced Food Services...
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Spinal Community Service Program Manager
3 weeks ago
Heidelberg, Victoria, Australia Austin Health Full timeAbout the RoleThe Spinal Community Services Manager will oversee the management and operation of all community-based services within the Victorian Spinal Cord Service.This includes the Spinal Community Integration Service, Spinal Outreach Service, Regional Outpatient Clinic Service, Community Spinal Nurse Service, Spinal Urology Nurse Consultant Service, and...
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Senior Customer Service Team Manager
2 days ago
Heidelberg, Victoria, Australia Michael Page Full timeAbout Our ClientOur client is a prominent player in the business services sector, boasting a substantial workforce. Operating at a global scale, this company has a strong presence in Heidelberg and is recognised for its commitment to excellence and its innovative approach to delivering solutions.We are seeking an experienced Senior Customer Service Team...
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Vascular Surgeon
4 weeks ago
Heidelberg, Victoria, Australia Austin Health Full timeAbout the Department:Austin Health's Department of Vascular Surgery is responsible for providing diagnostic, outpatient, open vascular, and endovascular surgical services to patients across the health service. Located primarily at the Austin Hospital, the department is committed to delivering high-quality patient care and maintains an ongoing commitment to...
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Recovery and Injury Management Professional
7 days ago
Heidelberg, Victoria, Australia Austin Health Full timeAbout Austin Health Austin Health is a leading provider of tertiary health services, education, and research across three campuses in Melbourne. Our organization is renowned for its expertise in mental health, cancer, liver transplantation, spinal cord injuries, neurology, endocrinology, and rehabilitation. The Role We are seeking an experienced Injury and...
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Administrative Assistant Store Manager
4 weeks ago
Heidelberg, Victoria, Australia Austin Health Full timeAustin Health is a leading provider of tertiary health services, health professional education, and research across three campuses in Melbourne. Our diverse and collaborative workforce is united by our goal to help people live healthy and fulfilled lives.About Food Service DepartmentThe Austin Health Food Services Department is an in-house service consisting...
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Heidelberg, Victoria, Australia Austin Health Full timeAustin Health is a major provider of tertiary health services, professional education and research across Melbourne's north-east and state-wide.The Emergency Department sees approximately 80,000 patients annually, including about 20% paediatric cases. Our goal is to assess, manage and admit patients within the targets set by the Emergency Services...
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Clinical Case Manager
4 weeks ago
Heidelberg, Victoria, Australia Austin Health Full timeAbout the RoleAustin Health is seeking a skilled and compassionate Clinical Case Manager to join our Mental Health Division. As a key member of our team, you will work collaboratively with Consultant Psychiatrists and other healthcare professionals to provide high-quality clinical care to consumers.Key ResponsibilitiesUndertake assessments and develop...
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Heidelberg, Victoria, Australia Austin Health Full timeAbout the Role:Austin Health is seeking a highly skilled and experienced Consultant Psychiatrist to lead the Infant Child and Youth Mental Health Service (ICYMHS). As the Clinical Leader, you will provide leadership and clinical governance to the front-end services for children and youth in the Mental Health Division at Austin Health.About the Service:ICYMHS...
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Vascular Surgeon
4 weeks ago
Heidelberg, Victoria, Australia Austin Health Full timeAbout the Department:Austin Health's Department of Vascular Surgery provides diagnostic, outpatient, open vascular, and endovascular surgical services to patients across the organization. Located primarily at the Austin Hospital, the department is committed to delivering high-quality patient care and maintains an ongoing commitment to undergraduate and...
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Service Leadership Role in Business Services
7 days ago
Heidelberg, Victoria, Australia Michael Page Full timeMichael Page is seeking an experienced Customer Service Team Leader to join our team in Heidelberg. This is a challenging and rewarding role that offers the opportunity to lead a high-performing customer service team.About the RoleWe are looking for a talented individual with excellent leadership skills and a proven track record of delivering top-quality...
